Advice on non payment please.

astonsmummy

Hi
I sold some cufflinks last Saturday week, so 12th July.
I had not received payment by the 16th so emailed the buyer asking when he was going to pay.
17th he replied that paypal had not let the payment go through as he was up to his limit, and he had to link a credit card, which paypal would then send him a 4 digit pin number so he could make payments, and this would take a few days, he asked if he could send a personal cheque.
I mailed back on friday and said I couldnt accept a personal cheque and had e heard from PAypal yet, he's still not responded yet.
Can I just tell him to forget it and relist the item?
Or is there anything else i can do

frivolous_fay

NPB dispute is your friend!

catmiaow

Or if you didnt want to go down that route try a mutual agreement so you can get your fees back and relist.

soolin

catmiaow wrote: »

Or if you didnt want to go down that route try a mutual agreement so you can get your fees back and relist.

No way...if a buyer doesn't pay or won't pay then it is not mutual, why let them walk away from it and maybe keep on doing it to other sellers? Anyway a mutual is asking for trouble as a buyer can tick the wrong option and the sellers loses the fee reclaim. Any buyer who is too dim to pay is also too dim to do a mutual.

Do a full NPB on them.

astonsmummy

I've done the NPB, so will let you know of the outcome.

Brooker_Dave

astonsmummy wrote: »

he asked if he could send a personal cheque.
I mailed back on friday and said I couldnt accept a personal cheque and had e heard from PAypal yet, he's still not responded yet.

Why not just take a cheque, 6 working days and it's definatly clear, no fees.

Unlike paypal.

netwalker

soolin wrote: »

No way...if a buyer doesn't pay or won't pay then it is not mutual, why let them walk away from it and maybe keep on doing it to other sellers? Anyway a mutual is asking for trouble as a buyer can tick the wrong option and the sellers loses the fee reclaim. Any buyer who is too dim to pay is also too dim to do a mutual.

Do a full NPB on them.

Agree 100%.
Sorry OP, I ask another question.
If i open a mutual, but buyer does respond within deadline, can i get the final fee? thanks

soolin

netwalker wrote: »

Agree 100%.
Sorry OP, I ask another question.
If i open a mutual, but buyer does respond within deadline, can i get the final fee? thanks

If the buyer does not respond then you can get your FVFs back, if however the buyer responds and ticks the wrong statement you will lose the FVfs entirely.

astonsmummy

Brooker_Dave wrote: »

Why not just take a cheque, 6 working days and it's definatly clear, no fees.

Unlike paypal.

Because my nearest branch is in brighton, i live near gatwick airport, so I cant pay in a cheque, without special paying in book and envelopes which will nedd to be ordered.

astonsmummy

Ok he's messaged me again

Hi.

I have just tried to pay using Paypal again. It has come up, again, saying I have exceeded my spending limit and I need to verify my card. This entails them charging my card with £1 and then sending me a 4 digit code, which I then use to verify the card. However, I have to wait until my statement comes in before I can see the 4 digit code!!! So, I don't know how long it will be before I receive my statement and can complete by Paypal. I am happy to send you cash if you will not accept a cheque.

Unless you know how to verify a card without the code?

Kind Regards

What shall I do?

soolin

astonsmummy wrote: »

Ok he's messaged me again

What shall I do?

Ask for a bank transfer, just send him your sort code and bank account number and aks him to make a direct transfer.