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can't seem to switrch suppliers online
puzzledbird
Posts: 2 Newbie
in Energy
Hi
Can anyone please help.
I have previously read threads from other members that they have switched while being a prepayment meter customer and presumably remained a prepayment meter customer after the switch, so don't know why I am finding it so difficult. Can anyone help. I want to change to Ebica and still remain as a prepayment customer for both gas and electricity. At present I don't have dual fuel.
Do I have to ring them or write to them. I have been to at least three sites to switch suppliers and they all say they can't do it online.
Many thanks
Can anyone please help.
I have previously read threads from other members that they have switched while being a prepayment meter customer and presumably remained a prepayment meter customer after the switch, so don't know why I am finding it so difficult. Can anyone help. I want to change to Ebica and still remain as a prepayment customer for both gas and electricity. At present I don't have dual fuel.
Do I have to ring them or write to them. I have been to at least three sites to switch suppliers and they all say they can't do it online.
Many thanks
0
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