Why do I get all emails twice on new laptop

chickmug

As the title I can't solve why every one is coming through twice? On Outlook Express.

tweeter

I phoned my provider and they sorted it out their end - I was getting more duplicates than you. HTH.

noddy1792

I had to fix a problem like that at work, I fixed it by going to the accounts preferences, by clicking on the account, and then press file and go to either properties or preferences, and there is an option to choose between donloading an e-mail once, or every time you press send/recieve!

HTH

Exo

Hi, open OE/ Tools/ Accounts/ highlight the relevant account and click on the Properties box. Select the Advanced tab and under 'Delivery', ensure the box is not ticked (blank) next to 'Leave a copy of message on server'.
Apply any changes made.

Exo

Yolko

If not the 'Leave copy of messages on server tab', the most common error is to have created some mail filters that duplicate messages.

Check under Tools -> Message Rules -> Mail

chickmug

Thanks for all your replies and no Message Rules and no box to tick re 'keep one on server'.

I have taken a more detailed look as it's my OH's laptop and she mainly uses a gmail account. It is only on this where duplication happens. Her other account is a lineone.net where no duplicates. Later when I have more time I will have to re-check the gmail set up options.

Again thanks for help so far.

chickmug

chickmug wrote: »

have taken a more detailed look as it's my OH's laptop and she mainly uses a gmail account

Oooops meant to say Hotmail.com account..

Bob63

It happens because your new laptop has a dual core processor, running twice as fast so it can process two emails at the same time.

Have you tried installing Thunderbird, configuring it to the same Hotmail account and see what happens? I'd be tempted to think this is a problem with Outlook Express rather than Hotmail's POP3 server. If you do get two emails in Thunderbird then you know it is a Hotmail problem. If you don't get two emails then welcome to the wonderful world of Thunderbird - a much better email client than Outlook Express.

debbie42

cheesy.mike wrote: »

It happens because your new laptop has a dual core processor, running twice as fast so it can process two emails at the same time.

Naughty. :rotfl:

evilgoose

have you got your mail account setup twice, check under the accounts tab.

chickmug

evilgoose wrote: »

have you got your mail account setup twice, check under the accounts tab.

No but in the morning I will remove and reinstall the account.