Help! how do i remove adware and spyware files?

saucyxx

I have norton internet security and each week it scans and finds at risk adware and spyware files that cant be deleted...

how do i get rid of them? all help appreciated. PS im not great on the pc (although i get by) so please dont use abbreavitions coz i wont know what you mean lol

Thanks in advance
Danielle x

Curry_Queen

First of all, you might want to email the webmaster and ask to have your username changed as you've got your email address displayed!

I think there's a thread up above with all the various Spyware and Adware removers that you can download. You really need programmes like Ad-Aware, Spywareblaster, Spyware Doctor etc.

Number_6_3

What OS are you using are? If XP have you turned off the system restore?

Start, Control Panel, System, System Restore. Untick the box.

File Hippo

Anti-Spyware

You can get a whole range of antispyware from the above site. Ad aware, spybot, microsoft antispyware are a good start for general spyware. CW Shredder is very good for tool bars and coolweb search, add spywarebalster (and immunise function on spybot) to stop the nasties getting on in the first place.

sra

Curry_Queen wrote:

First of all, you might want to email the webmaster and ask to have your username changed as you've got your email address displayed!

Oops!

I did that but forgot to put up one of the new Standard Phrase thingies

Martin’s asked me to post this in these circumstances: Sorry, email addresses and websites should not be used as usernames. The one in this thread has been reported. If you have any questions about this policy please email abuse@moneysavingexpert.com.

Browntoa

you need to boot into "Safe Mode" and run Norton

sow how here

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam

if that dows not do it , if you use Xp then download Microsofts one and run it

http://www.microsoft.com/downloads/details.aspx?FamilyId=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en

mechy

Hi Number 6 These spyware downloads, are they free to run or do they just scan your computer,then if you want them to delete bad files you have to purchase them.
Thanks

QUOTE=Number 6]What OS are you using are? If XP have you turned off the system restore?

Start, Control Panel, System, System Restore. Untick the box.

File Hippo

Anti-Spyware

You can get a whole range of antispyware from the above site. Ad aware, spybot, microsoft antispyware are a good start for general spyware. CW Shredder is very good for tool bars and coolweb search, add spywarebalster (and immunise function on spybot) to stop the nasties getting on in the first place.[/QUOTE]

Browntoa

the ones posted on the list on hippo are all free to use

saucyxx

ok thankyou very much for your help i will give them a go.

Didnt realise i had used my email address as a username, its the bloody auto fill thing's fault.... is it possible to change my user name???

sra

daniellekinner&#64 wrote: »

ok thankyou very much for your help i will give them a go.

Didnt realise i had used my email address as a username, its the bloody auto fill thing's fault.... is it possible to change my user name???

email [email="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/email] and they'll be happy to change it for you.

(as it says here)

saucyxx

sra wrote:

email [email="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/email] and they'll be happy to change it for you.

(as it says here)

Thanks very much for your help.... much appreciated... I can be a right wally sometimes.... :rotfl:

Number_6_3

All free...one that is worth paying for is webroots spysweeper. I have found it often picks up stuff the others miss. http://www.webroot.com/uk/downloads/ for free trial for a month I think (works after you just can't update it)