morgan stanley dean witter/goldfish

vixi66

I have had a credit card with Morgan Stanley for approx 5 years,then it changed to Goldfish and then recently in April 2008 i recieved a letter saying they were transferring business to barclays bank and i was to carry on paying as normal when my statement arrived. I then noticed end of April still no statement or other letters from them, so i rang , they said a statement was in the post, i waited, rang again, they said another statement was on it's way from barclays. nothing in May, then dated 9th june i get a letter saying i was to pay the arrears of £1067.00 within 28 days which i did and in along with this was a default letter, but still no statement. So i put together a letter asking why the default if i had had no statement and did not know where to send my payments and who had my business of the debt, who did i pay ? and also what amount was the debt ? (i do know it's about £6 or 7k but i have a good well paid job.) I got a letter back this morning saying that in April 2008 they passed on my debt to a debt collection agency ! i have no other letters from any agency come though and surely goldfish or barclays (whoever as i don't know who has my business) should of contacted me , what do i do, where do i go ? i have written a letter of complaint saying it should not of been passed to an agency as i did not default they failed to communicate with me. and when they did not contact me i paid the arreas and i am surely upto date ? but even this month no statement or anything off an agency what happens now ? i have rung the national debt helpline and they were no real help, but did say that the debt has to frozen until it is resolved , is that right ? i will take them to court if i have to as this is just not fair
someone please help as i don't want a bailiffs on the door or to even have to pay extra cost to an agency and surely all those late charges that must of gone on the debt are wrong
vixi