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can N power do this?

emmaroids
emmaroids Posts: 1,876 Forumite
ok so i just changed providers and my old provider (npower) sent me a final bill that i was gonna pay off over the coming weeks.
just checked my bank and they have took the lot :mad: over 400 quid, leaving me brassik and i need to get shopping.

1/ can they do this? and
2/ any chance of getting at least 300 of that back?

thanks


edit:: ok i phoned my bank and they have reversed the DD so i will get it back, good job i finished work early lol otherwise it would have gone out ><
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Comments

  • emmaroids wrote: »
    ok so i just changed providers and my old provider (npower) sent me a final bill that i was gonna pay off over the coming weeks.
    just checked my bank and they have took the lot :mad: over 400 quid, leaving me brassik and i need to get shopping.

    1/ can they do this? and
    2/ any chance of getting at least 300 of that back?

    thanks


    edit:: ok i phoned my bank and they have reversed the DD so i will get it back, good job i finished work early lol otherwise it would have gone out ><


    did you read your bill as it clearly states on page 1 that the amount would be coming out on or around '' insert date here''. theres a lot of customers saying this but arent reading their bills in full.
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