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awkward buyer!
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you need to make an 'insert' when you list your items. this is found in the text box where you type out your ad. you could put something like:
"i regret i cannot offer refunds due to the growing number of cases where mechanical parts are swapped, or cds/dvds are copied and sent back as 'faulty' etc."
this is the one i use. you can copy & paste it to your inserts if you like! it will save you typing it out again & again!0 -
beautyqueen88 wrote: »she's just sent me a message saying
'i dont understand why you want the cardigan sending back. am i going to get a refund?'
im not even going to waste my time now she can leave neg feedback if she wants, shes obviously after something for nothing.
thats unbelievable why would anyone receive a refund and keep the item its ebay not a charity.
So she wants to keep the cardigan and the refund?
Tell her to send it back in its original packaging (with tags) for a refund.0 -
I fear this is going to become a growing problem now that ebay have changed the rules about sellers leaving negative feedback. Something similar happened to me today where a buyer is demanding a refund because they beleive the shade of the garment was not correctly described. However the photos in the listing were an accurate representation and I do not agree with her comments. It seems to me in these scenarios buyers are forced to provide full refunds or else suffer negative feedback through no fault of their own.0
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ask her how many times she has returned items to shops for a refund and still kept the said item!!! prat!..whats her ebay name i want to block her please?TO FINISH LAST, FIRST YOU HAVE TO FINISH....0
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yes it is..but i would still like to block her...too many people come on here moaning about various bidders but dont give thier ebay name so we can all benefit from blocking them...TO FINISH LAST, FIRST YOU HAVE TO FINISH....0
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