Reverse charge calls

in Phones & TV
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I-LOV-MONEYI-LOV-MONEY Forumite
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I have just been charged £6.72 by Talk Talk for a 15 second local reverse charge call. I queried this with them and they said
"reverse calls are charged by the company who controls
the reverse calls."

I have just checked the BT website and from a payphone the cost is £2.50 (incl VAT)for a minimum of 5 minutes.

Be aware out there.

Only use the service in a real emergency. The next time my wife goes to the station and finds there are no trains (and therefore needs me to pick her up!), I said I will know by the time of the call what the problem is, and not accept the call, but come round !!
Thank you for reading this message.
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Replies

  • FarwayFarway Forumite
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    I am not trying to be a Smart Alec here, but how about her getting a cheap PAYG mobile just for such an event next time?

    Some were about for a tenner recently
  • I-LOV-MONEYI-LOV-MONEY Forumite
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    Farway wrote: »
    I am not trying to be a Smart Alec here, but how about her getting a cheap PAYG mobile just for such an event next time?

    Some were about for a tenner recently

    She already has one ...... but do you think she uses it ?!:rotfl:

    She takes it with her if she is expecting a call, but otherwise not at all !!
    Thank you for reading this message.
  • topherxptopherxp Forumite
    267 Posts
    I have just checked the BT website and from a payphone the cost is £2.50 (incl VAT)for a minimum of 5 minutes.
    That doesn't include the connection element of the reverse charge and is probably the charge BT would charge.

    Other Telco's can probably charge more just like premium rate!!!
    If saved £2710 and only spent the interest (Based on a return of 5%), you would have enough money to pay your TV Licence every year. Saving you £7452.50 over a period of 55 years, based on you buying a license from the age of 20 until your 75 at a cost of £135.50.
  • KeithPKeithP Forumite
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    Or carry a couple of 20p pieces. Most railway stations I know have a payphone nearby.
  • I-LOV-MONEYI-LOV-MONEY Forumite
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    KeithP wrote: »
    Or carry a couple of 20p pieces. Most railway stations I know have a payphone nearby.

    I will suggest that she keeps it about her person !
    Thank you for reading this message.
  • I am so outraged I can't tell you.

    I have been charged £5.79 for a 23 SECOND REVERSE CHARGES CALL!

    What the hell?

    My mobile battery ran out while I was out shopping, I had no change and I was running late so I quickly phoned the husband to let him know.

    I don't know what I expected to be charged but it wasn't over a fiver! £2.50, even £3 I would have thought 'Blimey!' but a fiver?

    I just phoned BT, spoke to a nice but clueless Indian man who didn't understand the point I was making. He told me the operator should tell me the charges before they connect the call. He also told me to take it up with the operator I called!?

    I am so angry with BT and the way the services in this country, and the government are squeezing us out of every penny we have. We'll be charged for breathing air soon, the way it's going.

    :mad:
  • notbritishgasnotbritishgas Forumite
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    I am so outraged I can't tell you.

    I have been charged £5.79 for a 23 SECOND REVERSE CHARGES CALL!

    What the hell?

    My mobile battery ran out while I was out shopping, I had no change and I was running late so I quickly phoned the husband to let him know.

    I don't know what I expected to be charged but it wasn't over a fiver! £2.50, even £3 I would have thought 'Blimey!' but a fiver?

    I just phoned BT, spoke to a nice but clueless Indian man who didn't understand the point I was making. He told me the operator should tell me the charges before they connect the call. He also told me to take it up with the operator I called!?

    I am so angry with BT and the way the services in this country, and the government are squeezing us out of every penny we have. We'll be charged for breathing air soon, the way it's going.

    :mad:
    If your home line is a BT one I think you have been overcharged.
    The Bt website states that from a payphone the charges are, VAt inclusive, setup fee £2.89 (to pay for the operator) then £1.09 for each 30secs, so it should have been a bargain at £3.98:eek:
  • BexTechBexTech Forumite
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    If your home line is a BT one I think you have been overcharged.
    The Bt website states that from a payphone the charges are, VAt inclusive, setup fee £2.89 (to pay for the operator) then £1.09 for each 30secs, so it should have been a bargain at £3.98:eek:

    Maybe they didn't use BT operator reverse charge call, but used the Australian company 0800 Reverse.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
  • HeinzHeinz Forumite
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    BexTech wrote: »
    Maybe they didn't use BT operator reverse charge call, but used the Australian company 0800 Reverse.
    If so, it'll have been charged at £3.99 connection + 50p for each subsequent 30 seconds or part thereof.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • HeinzHeinz Forumite
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    hi, i know this thread is a little bit old already.. but i also tried the same service here in australia. a company called 1800MUMDAD. they also do reverse call to mobiles. i've only used it about three times. billed my sister about $15 for total of the three calls. i heard they also have a UK version. you should try it. i'll be heading to UK next year, hopefully i don't need to use it! lol
    You appear pleased to have lumbered your sister with a $15 bill. How strange.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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