medicine - if doesnt work why cant get refund

edited 30 November -1 at 1:00AM in Health & Beauty MoneySaving
12 replies 2.3K views
wallet_2wallet_2 Forumite
103 Posts
edited 30 November -1 at 1:00AM in Health & Beauty MoneySaving
trading standards / sale of goods act allows refund where something doesnt work.

is their a loophole wherereby a prescribed drug ie Phorpain with ibuprofen doesnt do nowt to releive. Why cannot i take it back for alternative. or am i expected to stump up anoth £6.25 to try something else
«1

Replies

  • safesoundsafesound Forumite
    1.2K Posts
    ✭✭✭
    Because common sense says that different people will react differently to different medicines, and its not their fault that you are the 1 in 5000 or whatever that it doesnt have any effect on.
    :A:A:A:A:A:A
  • ben500ben500
    23.2K Posts
    ✭✭✭✭✭
    I'd have a refund! The reason most don't get a refund is simply because they don't ask!!
    Four guns yet only one trigger prepare for a volley.


    Together we can make a difference.
  • rushnowtrushnowt Forumite
    24.7K Posts
    safesound wrote:
    Because common sense says that different people will react differently to different medicines, and its not their fault that you are the 1 in 5000 or whatever that it doesnt have any effect on.

    I agree with what you say, however it does make ya wonder tho, and surely the OP has a valid point to some extent, I purchased some of that nit foam stuff, whatever it's ruddy called, dont it bug ya when ya can't remember the name of summat lol, anyway, used it all on my daughters hair but it never worked, i was really peed off too at almost £10 a can, i almost wrote to the company about it but didn't bother :o
    Nobody can make you feel inferior, without your permission ;)

    Love doesn't make the world go round, it's what makes the ride worthwhile

    ya still freezing :p




  • bedshapedbedshaped Forumite
    949 Posts
    ✭✭✭
    I assume you mean Phorpain gel?

    Why not just take Ibuprofen tablets ? They cost pennies compared to the gel and may well be more effective than something applied topically to the skin.

    This is of course assuming that you're not asthmatic, have a peptic ulcer, have a history of kidney disease or have problems taking aspirin or any of the other related drugs in the Non steroidal anti inflammatory drug (NSAID) class.

    You're quite right though Ben, Not enough people do ask for a refund.

    I'm a qualified Pharmacy Technician and worked in a hospital pharmacy. We regularly re-dispensed NHS prescription free of charge when the patient had needed a change of medication only a couple of days into their treatment.

    As always, If you don't ask you don't get!
  • bluepbluep Forumite
    1.3K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ✭✭✭
    I would think that a nit shampoo not working is a better case for complaint than painkillers especially as it is a commercially available product rather than prescription. The company producing the shampoo probably has a customer services line just the same as if you bought a load of pampers nappies and they leaked.

    If a prescribed medicine doesn't work then it is surely a matter to discuss with your GP rather than the company that produces it. Painkillers particularly are difficult to judge whether they are the right level of painkiller as people experience pain differently and have differing pain thresholds. The £6.25 is a NHS prescription charge as well, not reflective of the cost of the drug (unless I misunderstood the OP).

    However, you do have my sympathies - I find for really really bad migraines, the only thing that will shift it is prescription painkillers that are so strong they just knock me out for 4 hours. Hope you find something that helps.
  • divadeedivadee Forumite
    10.6K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
    ✭✭✭✭✭
    Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere so this thread has been moved to this board, where it should get more replies. If you have any questions about this policy please email [email="andrea@moneysavingexpert.com"][email protected][/email].
  • safesoundsafesound Forumite
    1.2K Posts
    ✭✭✭
    rushnowt wrote:
    I agree with what you say, however it does make ya wonder tho, and surely the OP has a valid point to some extent, I purchased some of that nit foam stuff, whatever it's ruddy called, dont it bug ya when ya can't remember the name of summat lol, anyway, used it all on my daughters hair but it never worked, i was really peed off too at almost £10 a can, i almost wrote to the company about it but didn't bother :o

    Now that I'd take back and/or complain about as its specifically made to work on all nits (including the 1 in 5000 ;))
    :A:A:A:A:A:A
  • wallet_2wallet_2 Forumite
    103 Posts
    thanks divadee an sorry not in best forum.

    bedshaped - thanks 4 reply. reason for not tablets - last time i had tablet form of that ibrufen i ended up with major need of suppositorys and tree surgeon !. also i need for esomoprasole occassionally excuse guessed spelling. startin to sound like hypochondriac now - normally totally tablet /medicine free
  • I was given some prescription drugs once (can't remember what they were, poss painkillers or anti inflammatory) which I never even opened as I got rushed to hospital a few hours later and was refused a refund by the chemist when I took them back! :mad: That was £6.25 wasted.
    My mind not only wanders .......... sometimes it leaves completely
  • heather38heather38 Forumite
    1.7K Posts
    the reason that you can't get a refund is that pharmacy doesn't allow them, i am a community pharmacy tech, we often have people bring back meds that don't work, but there is nothing we can do, if they don't work you just have to pay and get a new prescription, the reason is that we only supplied the meds the doctor prescribed and you don't pay for the drugs you pay for the prescription, thats why everyone pays £6.50 not the cost of the drug.
    bed shaped hospital pharmacy is different than community pharmacy as we are not operated by the nhs but are run as private companies, so asking for a refund wont work-you can't have one simple as that

This discussion has been closed.
Latest MSE News and Guides

Ultrafast broadband upgrades

Being made available to more English counties

MSE News

30+ ways to stop scams

Incl tips to spot 'em & what to do if you're scammed

MSE Guides

£37 of No7 beauty products for £12

Available online and in stores

MSE Deals