Car Insurance right off pay out

donnalou

Yesterday I had a car crash, Which was my fault and I wrote off my car. Luckily no-one was hurt though. This is the first crash I've ever had so I'm not 100% sure of the procedure. I've got a courtesy car at the moment. I know that I still owe £14500 on my car I believe the market value is about £12000. I really need some advice.Do I have to except the Insurance company first offer or can I haggle with them or even ask them to replace my car.

I'll be grateful of any advice
Thanks Donna

Bossyboots

You certainly shouldn't accept the first offer but you are only entitled to the market value and you may have to battle to get that. You need to access some car sites that give you market values so you know what you could get for your vehicle according to its mileage and condition. You can only expect to be put in the position you were in before the accident.

They do not have to replace your car, only offer you a cash pay out.

MarkyMarkD

... unless you bought it brand new, and it's less than one year old, in which case most companies will give you a brand new replacement under their terms & conditions.