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Dead Netgear DG834GT

I bought my parents the Netgear DG834GT from Amazon when it was on offer. The unit has been running for about 3 days and already seems to be dead.

This morning there weren't any lights etc... have tried unplugging it and plugging it in elsewhere but no luck.

Anyone else had this problem or got an advise? Looks like I'll be sending it back to Amazon for a replacement. I've heard the DG834GT is meant to be quite problematic, just hope this is a one off faulty unit.

Might try and get it swapped actually. The KCorp KLG-575 which Amazon also supply is very good. It's £53. Does anyone know if I'd be able to swap, would there be any difficulties?
"Boonowa tweepi, ha, ha."

Comments

  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    I know it's obvious but..... have you checked the fuse?
    Torgwen.......... :) ...........
  • wolfman
    wolfman Posts: 3,225 Forumite
    Yeah was thinking about that. May check the fuse in the plug, not sure if the unit itself would have one, if it did would opening it not void the warranty?
    "Boonowa tweepi, ha, ha."
  • wolfman
    wolfman Posts: 3,225 Forumite
    Ah no, the plug is sealed, can't open it.
    "Boonowa tweepi, ha, ha."
  • backflip
    backflip Posts: 218 Forumite
    There is an online petition for those who have experienced problems with this particular equipment to try and get Netgear to admit responsibilty and get it sorted. It's not uncommon for purchasers to exchange the router three times because the product simply dies, plus there is a big problem with a dropping off of speed.
    http://www.petitiononline.com/dg834gt/petition.html
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