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Purina/Felix Cat Food
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divadee
Posts: 10,609 Forumite
I bought some felix as good as it looks cat food for my cat from texcos on saturday. When I got home and opened it, I noticed there was only 9 pouches instead of 12.
I emailed felix on sunday with the batch codes and best before date and explaining the problem in a very jokey like my cat had writted it way.
This morning in the post addressed to me and my cat was a £5 voucher and a lovely letter. I couldnt believe they had done that all so quick!!! They wouldnt of got the email till monday morning and to post the voucher our first class was great service.
Thank you felix!!!!
I emailed felix on sunday with the batch codes and best before date and explaining the problem in a very jokey like my cat had writted it way.
This morning in the post addressed to me and my cat was a £5 voucher and a lovely letter. I couldnt believe they had done that all so quick!!! They wouldnt of got the email till monday morning and to post the voucher our first class was great service.
Thank you felix!!!!
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