Dell 720 printer still wont work!

Mandles

Well, i thought id got a right bargain with the dell printer for £12 but its a right lemon as i cant get it to work dell help is total pants!
Has anyone else had problems installing a new Dell Photoprinter 720. We were installing the printer to a Compaq Presario 1200 tried using the accompanying CD and using the Windows 2000 printer install facillity. Also tried installing printer on a Vaio lap top with a Win 98 OS still no result. We have contacted Dell support and await thier reply. Would be interested to here from anyone who has experienced similar problems

Froggitt

It has a 3 month guarantee....exercise it.

rogerramjet

Think they are XP only drivers so unless you are trying to install it on an XP system you are out of luck

Mandles

thank you. what a shame!

alared

When this subject came up about 18 months ago there was a link to a download to make this printer work on other window systems apart from XP.
Maybe someone can point in the right direction or try searching Google.

Mr_Skint_2

http://mystoragespace.port5.com/

Click on the link for a full explanation and other links to the drivers.

These Dell 720 printers only ship with Windows 2000 and XP drivers, which is fine for most systems, but because these printers are so cheap they are ideal for use with older computers such as laptops, etc. The instructions below outline how to get your Dell 720 printer working with Win98SE by using the drivers designed for the Lexmark Z605.

Bear in mind:

The Lexmark drivers are compatible with the Dell 720 because they seem to be identical printers, but the "Lexmark Solution Centre" software that is also installed does not support the Dell. This means that the advanced features such as print alignment, head cleaning and ink-level reporting are not available.
The print monitor still works.
You can still set the printer settings through the Lexmark driver, such as print quality, duplex printing, etc.
Follow these instructions carefully. The printer should remain OFF at all times. As long as the power cable is connected to the wall, the computer will detect the printer when the USB cable is connected.

To start with, ensure that:

The printer is connected to the mains but is turned OFF
Windows is loaded.
The USB cable is connected to the printer, but is NOT connected to the computer.
You have downloaded the LEXMARK PRINTER DRIVER, and the edited files.
Run the file you downloaded from the Lexmark site (CJ9X600LE.exe). Select to extract the files to C:\LXKZ600, and untick the box marked "When done unzipping open...". Click UNZIP.

Extract the edited driver files (EditedDrivers.rar) to your desktop. Copy the two files to C:\LXKZ600 (you will be asked if you want to overwrite any files - Click YES). Do not delete (or MOVE) the extracted files from your desktop, as you will need them later

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Step 1 - install the USB printing support driver

Connect the printers USB cable to your computer (printer should be turned OFF but connected to the mains)
Windows should detect the printer as "DELL PHOTO PRINTER 720".
When asked for a driver, point Windows to the folder C:\LXKZ600, and follow the prompts until the driver is installed.
Click Finish
Windows will detect the Dell Printer again, and ask for another driver. When Windows opens the driver wizard YOU MUST CLICK CANCEL. UPDATE: Sometimes the driver wizard will not open, and Windows will automatically try to install the printer. In this case you may be asked for the "LEXMARK DISK". Enter the path C:\LXKZ600 into the dialog box that is presented and click okay. If the dialog box will not close then it has been reported that clicking CANCEL will not hinder the rest of the driver installation.
Unplug the USB cable from the PC.
Step 2 - install the Lexmark solution centre

Open the folder C:\LXKZ600\ENGLISH - this contains the "Lexmark Z605 Solution Centre".
Double click the file SETUP.EXE
You will be asked to select the port that you want to use the Solution Centre with. Make sure a checkbox is placed next to the item in the list called USB001 (no other boxes should be checked).
You will be prompted to enter the name that you want the installed printer to be called. Enter "Dell 720 Colour Inkjet".
The solution centre will be installed.
You will be asked to select the cartridges that you have installed, click the top item from each dropdown list. Click NEXT. UPDATE: John C. has kindly pointed out that the cartridges that should be selected are 26 (for the Colour) and 16 (for the Black).
You will be asked to print an alignment page. CLICK EXIT.
Step 3 - copy the edited Dell printer driver

Copy the file entitled LXBCPR.INF (that you extracted onto your desktop earlier) to C:\WINDOWS\SYSTEM\
You will be asked if you want to overwrite the existing file. Click YES
Plug the printers USB cable back into the PC.
Windows will detect the printer and ask you for a driver. Point the driver wizard to the directory C:\WINDOWS\SYSTEM\ UPDATE: You may not get asked for the location of the driver - it may install automatically, in which case the step above and below are not necessary.
Click NEXT and follow the prompts.
Step 4 - test the printer

The printer should now be installed.
Turn on the printer, go to the Printers folder.
Right click the printer icon, select PROPERTIES, and when the properties window opens select PRINT TEST PAGE.