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SP3 trouble installing

wazza
wazza Posts: 2,595 Forumite
1,000 Posts Combo Breaker
in Techie Stuff
I have a Compaq laptop with AMD duo-core processor. It is about 16months old. It is Vista compatible but i prefer to run windows XP media which came installed.

Last night tried to install XP SP3. It had downloaded and went into installing process. Afte a while an error statement came up saying SP3 failed to install. Then it uninstalled SP3 and went back to how it was before the the update to SP3.

Any idea why this is happening? I have read that SP3 has some issues with AMD and/or Dell pc's.
Problem with having access to internet is that i get asked by many to solve their problems :( Well at least i learn something on the way :D

Comments

  • The_JinJ
    The_JinJ Posts: 468 Forumite
    Part of the Furniture Combo Breaker
    What's the exact error?
    Have a look at THIS and also check C:\WINDOWS\WindowsUpdate.log
    Neil
  • wazza
    wazza Posts: 2,595 Forumite
    1,000 Posts Combo Breaker
    Thanks for the info. the error i have is access is denied. What i will do later in the week is to download SP3, disconnect from internet and disable antivirus packages etc and then give it a try.
    Problem with having access to internet is that i get asked by many to solve their problems :( Well at least i learn something on the way :D
  • The_JinJ
    The_JinJ Posts: 468 Forumite
    Part of the Furniture Combo Breaker
    That KB artice is the exact error you are getting
    http://support.microsoft.com/kb/949377
    Neil
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