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Help with reinstalling windows pls

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Comments

  • Browntoa
    Browntoa Posts: 49,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    try this instead

    Download ComboFix to your Desktop.

    Reboot to Safe mode:

    Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load. If done properly a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.

    Perform the following actions in Safe Mode.
    • Double click combofix.exe and follow the prompts.
    • When finished, it will produce a log for you. Post that log
    Ex forum ambassador

    Long term forum member
  • Browntoa
    Browntoa Posts: 49,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    then do a hijack this log

    http://www.whatthetech.com/hijackthis/

    and post that as well
    Ex forum ambassador

    Long term forum member
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