Urgent Help needed!!!!

Jonjulie

Main pc not booting up.....Turned on this morning everything fine,normally goes into off mode itself,come to go back on and nothing happening.
Decide to turn off and re-start,all i am getting now is the opening "DELL" PAGE WITH F2,F12 ON,THEN IT GOES TO BLANK BLACK PAGE AND NOTHING HAPPENS.
MOST GRATEFULL OF ANY HELP AS IT IS USED FOR WORK,THANKS IN ADVANCE.

Browntoa

sound like a hard disk problem

try a linux boot disk

download UBCD

www.haraldkraft.de

and burn it to a cd

then hit F2 on boot and make sure that the PC is set to boot from CD

something like Knoppix

KNOPPIX_V5.1.1CD-2007-01-04-EN.iso


or Ubuntu

http://www.ubuntu.com/getubuntu/download

will allow you to burn the data from the hard disk IF you can see it

Jonjulie

any other suggestions,please?

Browntoa

thats the only way you will get it to boot

if you have ANY Xp cd then try this

guided help here

http://support.microsoft.com/kb/315265

or follow this

http://www.smartcomputing.com/editorial/article.asp?guid=&bJumpto=true&Isfrm=IN&article=articles/webonly/techsupport/132w10/1325w10.asp&ArticleID=31250

to carry out a chkdsk /r

and if that does not work then a fixboot and fixmbr

this will only fix errors on the hard disk and then the initial boot files if corrupted by hdd errors

Jonjulie

pc is running with vista

Browntoa

aaah, vista startup repair guide is here

http://www.bleepingcomputer.com/tutorials/tutorial148.html

As we want to perform an automated repair, we would click on the Startup Repair option under this list of tools

Jonjulie

Sorted,thanks Browntoa, it eventually came up with "start-up repair" on its own,just clicked through the boxes and "hey presto"....thanks again.

Jonjulie

Same thing has happened again,start-up repair screen not showing this time though,help anyone?

Browntoa

look at post 6 above