Zone Alarm Firewall Problem

geeba88

Hi There

I'm having a strange problem with my firewall settings. My internet connection was down for the afternoon, after the usual modem reboot methods failed I phoned technical support (Virgin), after an hour of unplugging wireless routers and checking various connectionsettings I'm back on line, however, if I now have my Zone Alarm Internet Zone firewall set to high (as it was previously) on either my laptop or desktop I can't connect to the net.

Does anyone know why this would be the case? The first time I rebooted the desktop I received a warning message about IP addressses, which I was i'd not clicked past now as i'm sure it's probably relevant to the problem!

Any advice greatly appreciated

sockospice

Something to do with this?

http://www.theinquirer.net/gb/inquirer/news/2008/07/09/microsoft-update-kills

Freebyman

Me too, at least I know why now.

I just simply turned windows firewall on instead, Ive heard comodo firewall is good. I might give that a try.

geeba88

sockospice wrote: »

Something to do with this?

http://www.theinquirer.net/gb/inquirer/news/2008/07/09/microsoft-update-kills

That's it! Uninstalled the hotfix and I can access the web again with the firewall set to high. Thanks very much for your help :beer:.

Sounds like this is something I should be mindful of in future? I only switched to Zone Alarm free in the past month after always using products bought off the shelf. I could have been spared and hour phone call to India if i'd known to check the firewall settings first. :wall:

superscaper

Been threads on this already http://forums.moneysavingexpert.com/showthread.html?t=1021875