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Sky HD not receiving certain channels
kr15snw
Posts: 2,264 Forumite
in Techie Stuff
Doing this on behalf of the MIL, were a bit confused!
For some reason she suddenly cant receive a selection of channels, these include ones like QVC and BBC HD. It seems to be a random selection, but its only about 5 or 6
But we have no idea why this is happening! Sky are offering to send an engineer for £60, which she isnt keen on as its alot of money.
Any ideas?
For some reason she suddenly cant receive a selection of channels, these include ones like QVC and BBC HD. It seems to be a random selection, but its only about 5 or 6
But we have no idea why this is happening! Sky are offering to send an engineer for £60, which she isnt keen on as its alot of money.
Any ideas?
Green and White Barmy Army!
0
Comments
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Have you tried rebooting the box? Switch off at the mains, leave for 5 minutes then turn back on.0
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Yep tried that and didnt help
Green and White Barmy Army!0 -
If your Sky isn't working, it's up to Sky to fix it. If they won't, tell them you'd like to cancel, and watch the £60 callout fee disappear.
Our Sky+ box was out of warranty and stopped working, and by threatening to cancel, we got it replaced for free.0
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