Won.... but then lost - Sugar Mag

sparky61

toniq wrote: »

goodluck xxxx if u want ill can send a disgusted at your treatment email off xxx

We could all send one if you get no joy

littlelu2008

I missed a phone call this afternoon so I wonder if I missed out on a prize as well boo!

cathyj

so sorry, that sucks, they should wait a few days before picking another winner, we may not always be able to answer our phones at that moment.

Muffy0

omg, thats awful. Definitely write a letter of complaint.
M x

tinkerbe11

Did a bit of searching for you. The entry form for Rocket Dog pumps has no T&Cs listed:
http://www.sugarscape.com/main-topics/homepage/98698/win-pair-rocket-dog-pumps
However, I found T&Cs for another Sugar Mag daily comp for Converse Nauticals by Footlocker where it says:

Terms and comditions:
1. Promotions are open to UK residents only.
2. Prizes subject to stock availabilty - we will supply Foot Locker vouchers to the value of featured prize should stock be depleted
4. By entering the competition, the entrant agrees to be bound by the rules of the particular competition in question, and by any other requirements set out in the accompanying promotional material.
5. By entering the promotion, the entrant agrees to the terms of the privacy policy and the Sugarscape Terms and Conditions.
7. By entering the competition you accept that Hachette Filipacchi (UK) Ltd. may pass your personal information to the promoters and their data processors. However, Hachette shall use reasonable efforts to ensure that those parties adhere to the same security procedures that we follow ourselves (see the Privacy Policy).
8. Winners will be notified by email on the day of the draw. Winners have five (5) business working days to respond in full to the email or another winner will be drawn.
10. By entering the promotion, the winner(s) consent to any publicity generated as a result of the promotion, and use at any time on the Sugarscape website and related magazine.


Good luck with your complaint! Hope it works out!

katylittlelady

Most competitions state the time period for contacting you if it is short and only change prize winner if reasonable attempts have been made to contact the first prize winner! I would definately complain as everyone else has said, lots of us might miss a phonecall for one reason or another. Hope you have a luckier day tomorrow:o

Ayreon_2

Wow, that's not fair at all. They didn't even give you a chance! I think emailing is a good idea.

Splodz

That's so unfair! I hope you have some success with your complaint - they should at least call back again or leave a message if they are letting you know by phone!