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Parking ticket question

busiscoming2
busiscoming2 Posts: 4,464
Part of the Furniture 1,000 Posts Name Dropper
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Hi
My son went a pay and display car park (he uses it frequently for work). He arrived about 3.20 pm and the machine was showing a red light and not working (he tried it) he says some cars had handwritten notes saying 'machine not working', he had no paper and left no note. When he came back to the car at about 9.45pm he had a penalty charge notice timed at 8.18pm. He wrote and appealed stating the above, he duly received a reply which basically said that as he state the machine was not working, there is apparantly a number on the machine to phone and report it (who would?) and that 'without sight of a valid ticket they are unable to cancel a pcn'. obviously he has no ticket!!
Any suggestions anyone?

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