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Internet playing up
cruyff73
Posts: 103 Forumite
in Techie Stuff
The last few weeks I've started to have a few problems with the Internet. First off the connection speed fell by 2 mbps overnight. About the same time websites that are frequently used have stopped opening or displaying correctly ie. Facebook no longer allows logging out, can no longer watch videos on YouTube etc.
Virus scans are upto date with Kaspersky (and Parental controls are off so nothing should be blocked)
I'm running IE6 but have tried Firefox and same thing happens.
I'm baffled so if anyone has any ideas?
Cheers
Virus scans are upto date with Kaspersky (and Parental controls are off so nothing should be blocked)
I'm running IE6 but have tried Firefox and same thing happens.
I'm baffled so if anyone has any ideas?
Cheers
All opinions are my own and in no way contain official advice or guidelines.
0
Comments
-
Sounds as though your connection is a bit stale, switch off your modem/router for 20 mins and then switch it back on and try again.
This lets all the connections through the systems die off and then get totally renewed.0 -
Does your IP provide you with the facility to find out what the speed profile of your line is?
You may show connected at one speed, but the profile may be much lower.
Have you tried the BT speedtest?Dave. :wave:0 -
Thanks Guys,
These are the results from BT speedtest
paintProgressAndMessageOnBar(100,"The test has successfully completed");Test1 comprises of Best Effort Test:
-provides background information.
Your DSL connection rate: 3872 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 3000 kbps
Actual IP throughput achieved during the test was - 2791 kbps
If you wish to discuss these results please contact your ISP. If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance. Your test has completed please close this window to exit the performance tester.
My contract with Orange allows upto 7mb and it's always been around 5.8 until a few weeks ago.All opinions are my own and in no way contain official advice or guidelines.0
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