if a seller gets the price wrong...

punkstoner

I am in the process of booking a car hire, in this country, with one of the main rental companies.

If I get quoted a really low price, which is a mistake i think, 3 weeks, vauxhall vectra/ford mondeo/ 192.34, minus another 10% discount code

If I pay on my credit card and turn up at the rental station, are they obliged to honour it?, or could they send me back on the bus??

Throbbe

IANAL but I believe that once the payment is made, then you would have a contract. Up to that point the price is only an offer to treat.

It's been a while since I hired a car, but that does seem very good, although not beyond the realms of believability. I'd check very carefully that there aren't additional charges for mileage or the like.

punkstoner

no, its deffo wrong, 1 week is same price, 2 weeks is 384, and four weeks is 576..

the system is charging me 1 week, for 3 weeks rental.....i.e a bargain

If they honour it.

vikingaero

Agree with Throbbe. Most car rental places don't take payment until you pop in to collect the car. They may pre-authorise payment which is different. I would call them up and check that the price includes insurances - CDW, LDW, TP.

Years ago I worked 3 days a week in Glasgow flying with Air UK (now defunct). I rented a car for 3 days with Europcar using the Air UK partner rate. Little did I know that the rate for 3 days for a Mondeo sized car was incorrect. The original agent thought I was Air UK staff and was therefore covered under Air UKs insurance policy. I paid £26ish for 3 days hire which I thought was the bargain AirUK partner rate. But the rate excluded insurance.:eek: I rented from them for 2 years every week before some eagle eyed reservations clerk thought something was not quite right.

Also I've rented vans on one way rentals and had the rental refused because they didn't want too many vans disappearing to other branches.

punkstoner

no, it does include everything, just the wrong price.

i dont know about risking it though. Is damn tempting though.

photome

punkstoner wrote: »

no, it does include everything, just the wrong price.

i dont know about risking it though. Is damn tempting though.

Are you prepared to risk it and then hav the rental turned down or be asked to stump up a few hundred more?

If the answer is yes then go for it, if it is no, I think you know what to do

big_gay_kirk

no business has to honour a displayed price.... the price displayed is not a contract, merely an offer to treat.. applies even to baked beans in a supermarket....

iolanthe07

no business has to honour a displayed price.... the price displayed is not a contract, merely an offer to treat.. applies even to baked beans in a supermarket....

This is absolutely correct, though widely misunderstood. Some retailers will, however, honour the displayed price out of goodwill.

gner_ex

But once you accept this offer to treat (by making a reservation under its terms, which is accepted by them emailing you a confirmation number) then it becomes a contract.

Go through, see if their basket actually allows the deal.