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Ebay/Paypay's monopoly - how can we complain?

I've been ebaying for years, but as a seller I'm really fed up with all the changes that have been made recently and Ebay's monopoly over online auctions.

Does anyone know if/how we can complain about Ebay's monopoly over online auctions in the UK? - There are no viable alternative auction companies to use instead, so they seem to be able to do and charge whatever they like, which is bad for consumers.

And surely the new regulations that sellers must offer payment by paypal is anti-competitive because ebay owns paypal? Why can't sellers use alternative online payments companies?
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Comments

  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    eBay is not a monopoly as it is entirely voluntary whether users decide to buy or sell through it, and have the choice to try other avenues.

    Just because nobody can compete with the scale, does not make it a monopoly.

    Likewise with Paypal, it has to be offered, but buyers still have the choice whether to use it or not. Selling on Amazon requires you to receive payments via their own payment portal, with no alternatives at all, likewise with Playtrade using Playfunds as the sole merchant service.

    As it happens, there are two very lengthy threads on the eBay PS boards about a submission request for the OFT to investigate eBay's operating practices. http://forums.ebay.co.uk/thread.jspa?threadID=1100173422 & http://forums.ebay.co.uk/thread.jspa?threadID=1100177011 , but any outcome, if they do indeed investigate, is a long way off.
    <--- Nothing to see here - move along --->
  • RFW
    RFW Posts: 10,432 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ebay is so many things but has a monopoly of none.

    As an online marketplace it is one among many.

    As an auction 'house' it is one amongst thousands in the UK alone.

    As an online auction site it is one amongst several.

    As a place for people to sell goods it is one amongst a myriad of other places to sell, online and off.

    People want to use Ebay because it is good, good things cost money.

    I personally think Bentley have a monopoly of the prestige car market and should reduce their prices so I can afford to buy one, until then I'll have to make do with my Vauxhall;)
    .
  • ANGSTDATA
    ANGSTDATA Posts: 411 Forumite
    you could " nuke " the site - open an a throwaway Ebay account and bid £10000 or similar on as many items as you can during the course of a day - invite friends round and make a party of it - doing 30 mins each of ridiculas bids ( oh my spelling )
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    ANGSTDATA wrote: »
    you could " nuke " the site - open an a throwaway Ebay account and bid £10000 or similar on as many items as you can during the course of a day - invite friends round and make a party of it - doing 30 mins each of ridiculas bids ( oh my spelling )

    Which does little to impact eBay themsleves, but instead riles the thousands of genuine sellers who then have to mop up chasing unpaid items and final value fees, then relisting at their own cost, and to eBay's joy as more revenue comes in for them.

    Good plan... :rolleyes:
    <--- Nothing to see here - move along --->
  • ANGSTDATA
    ANGSTDATA Posts: 411 Forumite
    not if it was done on a regular basis - everyone -buyers and sellers alike would lose faith in it and not bother with it anymore -it would bring it down and disable it ( smug smiley face goes here )
  • baby_fuzz
    baby_fuzz Posts: 699 Forumite
    vote with your feet! (virtual ones anyway!) there are other sites out there - just move to one of them!
  • wigglebeena
    wigglebeena Posts: 1,988 Forumite
    (to the tune of Roll Out the Barrel)
    I'm off to Ebid,
    Ebid's a whole lot of fun
    I'm leee-ving Ebay
    Let's get Ebay on the run...


    Oh, sorry, turned into Dad's Army there. Who do you think you are kidding Mr Donahoe?
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Clare99 wrote: »
    I've been ebaying for years, but as a seller I'm really fed up with all the changes that have been made recently and Ebay's monopoly over online auctions.

    Does anyone know if/how we can complain about Ebay's monopoly over online auctions in the UK? - There are no viable alternative auction companies to use instead, so they seem to be able to do and charge whatever they like, which is bad for consumers.

    And surely the new regulations that sellers must offer payment by paypal is anti-competitive because ebay owns paypal? Why can't sellers use alternative online payments companies?
    Feel free to set up your own site in direct competion to ebay and you can make up your own rules to.

    I'm sure you'll have lots of users based on the numerous posts in a similar vain made on this site alone.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Brooker_Dave
    Brooker_Dave Posts: 5,196 Forumite
    RFW wrote: »
    People want to use Ebay because it is good

    LOL!............
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • soolin
    soolin Posts: 74,439 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I think it more likely that people will give up entirely. I've been with ebid for 3 years with absolutely no success and I've recently tried Tazbar again with no success. For both those sites as tried selling items that were fast and good sellers on ebay.

    My decision has been to actually give up several lines of stock and actually settle back down to a few smaller areas on ebay and basically just tick over on around 50 or so items a month. Then with the free time I now have I found an off line job to replace my lost ebay income.

    Several other sellers I know have given up on online sales entirely, one of them was a powerseller with several hundred pounds of turnover a month and took an extra few hours at work. We have others on here who have started their own web shops, but again have not migrated to other online auction stores.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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