Pizza Express 2 for 1

robert_harper_2000

I've taken advantage of this offer a fair bit too be honest. However, I would like to know what the offer is. Each time my gf orders a margarita with toppings adding upto around £8.50 I order the II Padrino £9.15. The bill comes I show the voucher and they remove the margarita I explain perhaps it includes the total of the cheapest pizza and am told no I complain to HowtoComplain.com and am told it was down to staff training and yes it is free including the toppings.

I wish they could make up their mind!

Sssssss

they removed the cheapest, seems correct to me, so what's the problem.

robert_harper_2000

It is a 2 for 1 I order one pizza my partner orders another Pizza. I even contacted Pizza Express last time this happened and have been told it is the total cheapest pizza FREE. They are making a mis-leading offer, getting in Martins newsletter encouraging sales then not delivering fully on a promise.

Sssssss

ch0ccy

robert_harper_2000 wrote: »

Each time my gf orders a margarita with toppings adding upto around £8.50 I order the II Padrino £9.15. The bill comes I show the voucher and they remove the margarita

robert_harper_2000 wrote: »

It is a 2 for 1 I order one pizza my partner orders another Pizza. I even contacted Pizza Express last time this happened and have been told it is the total cheapest pizza FREE. They are making a mis-leading offer, getting in Martins newsletter encouraging sales then not delivering fully on a promise.

If margarita is the cheapest pizza and they took it off your bill, I don't get what the problem is?

sarahg1969

OP - I don't see what you're getting at. Do you want the more expensive one free? Is that it? Are you really that bothered about 65p, when you're already saving £8.50?

If the offer is buy one get one free, how are you being misled? You are buying one and getting one free. Aren't you?

Lip_Stick

Is it that they're just taking off the cost of the margherita without the extra toppings?

Soubrette

robert_harper_2000 wrote: »

I've taken advantage of this offer a fair bit too be honest. However, I would like to know what the offer is. Each time my gf orders a margarita with toppings adding upto around £8.50 I order the II Padrino £9.15. The bill comes I show the voucher and they remove the margarita I explain perhaps it includes the total of the cheapest pizza and am told no I complain to HowtoComplain.com and am told it was down to staff training and yes it is free including the toppings.

I wish they could make up their mind!

I think he is saying that they only remove the cost of a magherita pizza, not the cost of the margherita plus extra toppings.



Sou

robert_harper_2000

Lip_Stick wrote: »

Is it that they're just taking off the cost of the margherita without the extra toppings?

Correct, I think it is bad that they are charging me an extra £3.00 of toppings when they should be free

Zinger549

I thinks the OP's GF orders a margarita pizza then adds extra toppings on top e.g (pineapple, ham, pepperoni, olives). The extra toppings are added on to the cost of the margarita. For example if normal margarita is £5.65, extra toppings about £1-1.50. when they deduct the prize of the magarita off the bill for the 241 offer they just take of the cost of a noraml one i.e £5.65 excluding the extra toppings put on. The OP things they should take of the cost of the pizza including the added toppings.

robert_harper_2000

Perfect.

The £3 adds up when the value of the order was only £15.00 including the £3 overcharged.