Earlex deserve Credit

spinybif_2

3 months ago the boiler unit on my steam wallpaper stripper burnt out so I bought a replacement unit only from Earlex. When I came to use it for the first time 3 months later it didn't work - the plug was slightly different. I contacted Earlex expecting all sorts of excuses - not a word, a replacement lead was in the post to me next day at no cost.

Well done Earlex, in these days of awful service they deserve a round of applause.

Nile

Hello spinybif

I'll move your good news thread to The '5 star' Service board.

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere(please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

Regards

Nile