Computer has been wiped

niceday999

Well was having major problems with my computer last week.it froze and there were loads of virus' on it. I left it in to a shop and they have wiped most of the stuff from it except documents and photos. I had microsoft office on it ....all the programmes but they are gone. I have the orig microsoft office Disc but it is asking me for a 25 digit number which must be on the cd cover ( which i dont have)
also how can i check if i have security etc on my pc as i dont want to log in to my online banking until i am sure.

Browntoa

I suspect they have reinstalled XP onto the PC and then replaced all your documents and Photoas back afterwards

download AVG free Antivirus

http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?part=dl-AVGAntiVir&subj=dl&tag=button

Browntoa

and a free firewall

http://www.download.com/Sunbelt-Kerio-Personal-Firewall/3000-10435_4-10487067.html?tag=lst-1&cdlPid=10543979

don't worry it is free

Browntoa

this is a FREE alternative to Office

http://download.openoffice.org/

just use "save as" to save in a microsoft compatable file

jbanks

and maybe be a little more careful when downloading off the net or opening emails from unknown senders!

I have avoided viruses for 10 years following these rules (damn I'm cursed now for sure!) and regularly BACK UP BACK UP BACK UP!

niceday999

jbanks wrote: »

and maybe be a little more careful when downloading off the net or opening emails from unknown senders!

I have avoided viruses for 10 years following these rules (damn I'm cursed now for sure!) and regularly BACK UP BACK UP BACK UP!

sorry to be a dimwit . but back up what and how ?

gooner045

http://forums.moneysavingexpert.com/showthread.html?t=597170