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TomTom won't turn on

tanith
tanith Posts: 8,091
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Can anyone solve this puzzle , I have a TomTom One and although its saying fully charged it won't turn on unless its either connected to the computer or plugged in in the car... it works fine otherwise but it will never turn on in the house unless I plug it into the computer... I thought it might be a switch prob but it always turns on straight away when connected .. OH thinks it might be a battery problem but I see no way to get to the battery.. HELP!!!

I know I am only a female but OH can't figure it out either
#6 of the SKI-ers Club :j

"All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke
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Comments

  • chilli_dog
    chilli_dog Posts: 843 Forumite
    what happens if you disconnect it when it is plugged into your pc and switched on?

    Have you tried a hard reset by pressing the reset button, think you have to do it with a pin or something?
  • kazwookie
    kazwookie Posts: 14,342
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    Just a re set set

    or

    Remove the card, count to 5 and put it back in.

    Failing that email tomtom and ask them.
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  • Titch89
    Titch89 Posts: 712 Forumite
    Take out the battery and put it back in?

    Have you had any problems like this before?
  • in2deep_2
    in2deep_2 Posts: 366
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    You cant take out the battery.

    Try here for specific help.

    http://www.yournav.com/forum/
    'Beware of little expenses. A small leak will sink a great ship'. -Benjamin Franklin.
  • manda1205
    manda1205 Posts: 2,367
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    My OHs TomTom One did this too. He bought it a while back now, but figured it wasnt holding its charge properly so took back to Tesco for a full refund. Hes given up now as he changed jobs so dont really need one now. But anyway Id take it back for a exchange or refund.
  • Conor_3
    Conor_3 Posts: 6,944 Forumite
    Mine did this and if I ejected the SD Card, it'd turn on. I think it was a bug in a software update.
  • tanith
    tanith Posts: 8,091
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    Thanks everyone for your suggestions.. I tried the simplest first and it worked.. just ejected the card and it turns on fine.. but I am going to investigate some of the other ideas see if they work also...
    #6 of the SKI-ers Club :j

    "All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke
  • HC_2
    HC_2 Posts: 2,239 Forumite
    tanith wrote: »
    Thanks everyone for your suggestions.. I tried the simplest first and it worked.. just ejected the card and it turns on fine.. but I am going to investigate some of the other ideas see if they work also...

    Mine does this occasionally. I stick a straightened paper clip in the hole at the back, and it's fine. I was told to do this by the TomTom technical help desk!

    What would we do if paper clips weren't invented to straighten and stick in various holes?
  • tanith
    tanith Posts: 8,091
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    HC wrote: »
    Mine does this occasionally. I stick a straightened paper clip in the hole at the back, and it's fine. I was told to do this by the TomTom technical help desk!

    What would we do if paper clips weren't invented to straighten and stick in various holes?


    Just wonder if they told you why it does that? not turn on I mean...
    #6 of the SKI-ers Club :j

    "All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke
  • Keith
    Keith Posts: 2,924
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    Have you tried dinner, a bottle of wine and some soft music?
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