Where can I complain to Debenhams?

I_am_mad

Has anyone got an address where I can complain to Debenhams? Thanks x

siren13577

I_am_mad wrote: »

Has anyone got an address where I can complain to Debenhams? Thanks x

Go here to complain via letter,
http://www.debenhams.com/webapp/wcs/stores/servlet/CategoryDisplay?storeId=10001&catalogId=10001&langId=-1&userType=G&categoryId=18708


To telephone:
08445 61 61 61
lines open from 9am to 10pm Monday to Friday and Sat 8.30am to 8pm Sunday 10am to 6pm.


hope this helps, good luck!

saintscouple

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

shaymenRup

To telephone:
08445 61 61 61
lines open from 9am to 10pm Monday to Friday and Sat 8.30am to 8pm Sunday 10am to 6pm.



Yeah expect to be on hold for at least 20 minutes. Useless!!!

Try this email, albeit don't expect an earth shattering responce.

[EMAIL="Customer.Enquires@debenhams.com"]Customer.Enquires@debenhams.com[/EMAIL]

The best of luck.

madmalteaser

I wouldn't bother phoning them, they are absolutely useless. I am also currently complaining to Debenhams about poor service and no goods delivered after ordering a dress online. Here's the address I'm using:

Customer Relations Department
1 Welbeck Street
London
W1G 0AA

Hope that helps!

Blacksheep1979

you could try the portal to all knowledge - https://www.google.co.uk or do you want to be spoon fed your whole life?