We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Post Office Passport Checking Service
kevin_walker
Posts: 2 Newbie
Be warned, the new passpost photo regs are driving the Post Office mad, since September they have had several hundred applications rejected.
If you use the Post Office to check and send your renewal off (£7.00) and it gets rejected by the passport office, don't waste your time asking your local Post Office for a refund, they will wriggle like a snake and quote all sorts of
rubbish why they cannot give you a refund, call 0845 7223344 and hang on for an operator.
Their customer service was amazing!!! (I would give the lady a job!!!) her name was Ann Maria (Well done Post Office)
Straight away said "Can we call you back to save your phone bill?"
Called me back within 30 seconds, within 3 minutes all details given and I was assured a cheque would be dispatched.
Kevin
West Sussex
If you use the Post Office to check and send your renewal off (£7.00) and it gets rejected by the passport office, don't waste your time asking your local Post Office for a refund, they will wriggle like a snake and quote all sorts of
rubbish why they cannot give you a refund, call 0845 7223344 and hang on for an operator.
Their customer service was amazing!!! (I would give the lady a job!!!) her name was Ann Maria (Well done Post Office)
Straight away said "Can we call you back to save your phone bill?"
Called me back within 30 seconds, within 3 minutes all details given and I was assured a cheque would be dispatched.
Kevin
West Sussex
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards