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tooth broken by marks and spencer cereals...

Deals_2
Deals_2 Posts: 2,410 Forumite
in Health & beauty MoneySaving
this broke a few years back now on a stone in their cereal packet. i had a crown done . it was real inconvenience, and not the most comfortable thing to do. the crown did not last and they do not usually last the rest of ones life. someone said i shoudl consider suing the previous dentist rather than pursue marks and spencer because they were no longer liable...?
However i find it strange that i have to live with the inconvenience and the fact that i have now one broken tooth because of marks and spencer. I still think marks and spencer are responsible for any ongoing treatments . could anyone give me any arguments to put in a letter to them? a new crown is now going to cost me £400!!

thanks for any tips.
«13

Comments

  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Well think about what proof you have from "a few years back" that M&S cereal created the original problem and there were no other contributory factors.
  • Deals_2
    Deals_2 Posts: 2,410 Forumite
    between marks and spencer and myself!!! is that not proof?
    LittleVoice wrote: »
    Well think about what proof you have from "a few years back" that M&S cereal created the original problem and there were no other contributory factors.
  • tigtag02
    tigtag02 Posts: 6,857 Forumite
    Part of the Furniture Combo Breaker
    Deals wrote: »
    between marks and spencer and myself!!! is that not proof?

    Are they aware? You didnt make that clear in your OP which is probably why LV posted what she did.
    :heartpuls baby no3 due 16th November :heartpuls
    TEAM YELLOW
    DFD 16/6/10
    "Shut your gob! Or I'll come round your houses and stamp on all your toys" The ONE, the ONLY, the LEGENDARY Gene Hunt :heart2:
  • Savvy_Sue
    Savvy_Sue Posts: 47,489 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If they didn't compensate you at the time I can't see that they would do so now. And while you could of course try suing the previous dentist, there are rarely any guarantees of how long things will last, nor any proof that it wasn't something you did which caused the crown to fail - nail-biting, injury, biting on something that shouldn't have been in a bowl of cereal again. How are you going to 'prove' it was defective workmanship on their part?

    If M&S did give you any compensation at the time, they're very unlikely to give you more now: it's usually 'in full and final settlement'.
    Signature removed for peace of mind
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    OP, how long ago did this happen? You have three years from the date of the injury to pursue M&S for compensation.
  • dallam20
    dallam20 Posts: 134 Forumite
    Part of the Furniture
    Quite honestly I cannot see how you could claim. As we get older our teeth become weaker and the more they are filled the weaker they become. Natural process I'm afraid.

    I had a broken tooth from eating weight watchers gums but it was my choice to eat it.

    Sorry but I don't agree with all the claiming that goes on these days.

    Just my personal opinion
  • Toothsmith
    Toothsmith Posts: 10,113 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If M&S paid something towards that original crown, then I would guess that at the end of the letter that came with the cheque there would be words to the effect that by accepting that money, you were agreeing to it being a full and final settlement of your claim.

    EDIT - Just read Sue's response - and she said exactly the same thing! I should read other posts more carefully!!!
    How to find a dentist.
    1. Get recommendations from friends/family/neighbours/etc.
    2. Once you have a short-list, VISIT the practices - dont just phone. Go on the pretext of getting a Practice Leaflet.
    3. Assess the helpfulness of the staff and the level of the facilities.
    4. Only book initial appointment when you find a place you are happy with.
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    We don't know if they did though. The OP needs to be more specific about what's happened prior to this.
  • jungliemac
    jungliemac Posts: 435 Forumite
    I don't see what grounds you could sue your previous dentist on. What is it they have done wrong. Crowns don't last forever as you said yourself.
    True MSE'r -Money Spending Expert :D
  • Deals_2
    Deals_2 Posts: 2,410 Forumite
    gave me that info thought was a good idea!
    tigtag02 wrote: »
    Are they aware? You didnt make that clear in your OP which is probably why LV posted what she did.
This discussion has been closed.
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