Why was my paypal dispute escalated to a Claim automatically?

netwalker

I opened a paypal dispute about a non described item, but it is very strange that it was escalated to a Claim just after the post of the seller. I didnt do that. I dont know the reason. I can tell that the seller is a liar . Any advice? Thanks

desert

i think it is seller to escalate the claim, not paypal. Paypal never do that.

netwalker

Does the seller also have the option to escalate to a claim?

desert

netwalker wrote: »

Does the seller also have the option to escalate to a claim?

yes, the seller also has the option to escalate to a claim.

Road_Hog

netwalker wrote: »

Does the seller also have the option to escalate to a claim?

Most definitely and if I have a buyer who is trying it on, I always escalate it to paypal immediately.

kevinyork

Am I right that people can only make so many Paypal claims via the one Paypal account? Therefore if the seller escalates the buyers dispute to a claim then this effectively eats into one of buyers 'lives'?

Premier_2

kevinyork wrote: »

Am I right that people can only make so many Paypal claims via the one Paypal account? Therefore if the seller escalates the buyers dispute to a claim then this effectively eats into one of buyers 'lives'?

I don't believe so.

I believe anyone can raise as many disputes as they like, and obviously they can then be raised to a claim by either party.

I don't think paypal places any restriction whatsoever on how many claims an account holder raises. I don't think there are any restrictions on how many disputes are raised either - many disputes get resolved without raising to a claim. I suspect only if a person was raising numerous disputes vexatiously might paypal suspend the account

Road_Hog

kevinyork wrote: »

Am I right that people can only make so many Paypal claims via the one Paypal account? Therefore if the seller escalates the buyers dispute to a claim then this effectively eats into one of buyers 'lives'?

I seem to remember that there used to be a limit but not anymore.

However paypal can limit your account, because they believe your purchasing pattern is too risky and you are attracting too many claims. Their way of saying pick your sellers more carefully.