Help Quick Response Needed

brightonman123

dunno if works with more up to date software. but tiurn off and on again, then press F2 straight awy- tis takes into main setup screen- should have an option to turn off (screensaver?) passwords.

Money_Mad_3

Hi brightonman123 - pressed F2 on Vista doesn't have this option (can't see it anyway) on security has options and settings for ADMIN PASSWORD, SYSTEM PASSWORD, INTERNAL HDD PW, PASSWORD CHANGE, PASSWORD BYPASS, WIRELESS SWITCH CANGE, WI-FI CATCHER CHANGE, CPU XD SUPPORT, COMPUTRACE (R)

I have tried changing system password but still will not let me in , also tried setting internal hdd pw no good, password change has denied or permitted tried both these settings no good, still takes me to username/password to open the computer

Also tried password by pass still can't get passed this first password. If I could get into windows that would be ok but can't.

Any advice greatly appreciated though thanks.........

Money_Mad_3

loaner - If you don't have anything nice to say don't read my threads

Fonz_2

Have we actually managed to determine if this is:

a) the bios password
or
b) the windows password

which is the problem?

Money_Mad_3

it is the bios password

Browntoa

you need to speak to Dell customer service , the password is part stored on the hard disk, part on the motherboard

if you can verify your personal details when you ring they will give you a reset overide code

Money_Mad_3

I do appreciate the help and advice but didn't realise I should have stayed on one thread as I thought each question goes on a new thread

Money_Mad_3

Thank you for the telephone number

Money_Mad_3

Thanks everyone for the advice and help my daughters now back on her computer cheers!