Feedback - How does it affect you?

black-saturn

Have you got negative feedback? Do you think it has affected your sales? Do you buy from people with negative feedback or do you only buy from 100% positives? Are you one of those people who will scroll through 1000's of positives to read that one negative a seller got 3 years ago and decide not to buy even though he's had all positives otherwise?

Have you got 100% positives? How would it affect you if you got a negative? Do you only buy from people with 100% positives? How do you feel about buyers and sellers who are on 0% ?

I'm on 98.5% positive. I have 1158 positives and 18 negatives for buying and selling. I must admit I'm not really into the habit of checking peoples feedback. I usually just look at the % if it's an item I'm going to spend a lot of money on. I only look at the comments then if it's a very low % .

pug_in_a_bed

No negs for me (touch wood) on either of my accounts. I have always been very careful not to let a transaction get so sour that it leads to this. I am addicted to reading people's feedback so always, always do this during my own sales and when buying. I won't buy if there's a poor score.

RussWWFC

I'm not that bothered really. After your first neg you just realise there are idiots on eBay.

As for buying from people I am not that bothered about feedback unless its a high value item. I left the temptation to buy a laptop which looked too good to be true off a 0 feedback seller

Mark7799

I have one neg (& 224 positive). If I'm looking to buy, I'm not bothered about the seller having 100% feedback but I will look at how many negs they have, how often and the comments (always the most juicy bit of any feeback;-)))

As has been said already, there's enough idiots on ebay so one or two negs doesn't mean a bad seller (I suppose a comparison would be do you assume someone is a bad driver if they've got three points from a speed camera - please don't answer that here it's for a different board). What I think matters more is how they deal with the negs - if they post factual polite feedback I'm more likely to deal with them than with someone who has left abusive comments - regardless of the merits of the original dispute.

I will also consider the value of the transaction against the feedback record - talked my OH out of bidding £80 for a dressing table recently as buyer had (I think) three negs in last 3 months & only 20 positives in the same period - all negs were for same reason.

With regards to OP's comments, if only one or two of their 18 negs were in last (say) 4 months then I doubt I'd look much further - I'd be happy with that sort of record. Likewise, I'd be reluctant to spend more than about £10 buying off someone with single digit feedback from other buyers.

angelcake

blimey how many questions???

cafenervosa_2

RussWWFC wrote:

I'm not that bothered really. After your first neg you just realise there are idiots on eBay.

As for buying from people I am not that bothered about feedback unless its a high value item. I left the temptation to buy a laptop which looked too good to be true off a 0 feedback seller

I agree to a certain extent, its impossble to please everyone so theres going to be negs.

For me I have only got 1 netural and all the rest positives out of 724 feedbacks.

sra

I have a rule not to buy from anyone below 98% but on the whole it's really instinct. (I've 100% )

I read someone say that sometimes negative feedback can actually be a good thing as people can see the way you dealt with a dispute, and in a strange way I think that is the case - Seeing the way a seller responds to a neg gives you a lot more insight into the seller than a 100% record!

black-saturn

sra wrote:

I read someone say that sometimes negative feedback can actually be a good thing as people can see the way you dealt with a dispute, and in a strange way I think that is the case - Seeing the way a seller responds to a neg. gives you a lot more insight into the seller that a 100% record!

That's a good point. I'll use that as my excuse

black-saturn

angelcake wrote:

blimey how many questions???

They were just pointers for a discussion. You don't have to answer every question :rolleyes: