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Water bills
Archives for March 2020
Discussion List
Why are billed amounts for clean and waste water the same?
Volume used is 19m3, so why is 19.00 charged for both clean and waste? Shouldn't it be a combination of two values totalling 19m3?
Water Meter - Awkward location for installation
Hi all, I hope you're all keeping well during these testing times! I'm with Thames Water and we currently don't have a water meter. We would like to get a water meter or get onto the Assessed Household Charge. I requested to get a meter and the engineer arrived. The location of our stop tap is in an awkward location under…
Do water companies overestimate usage
Do water companies overestimate the amount of water a person or family would use. I live alone and they estimated I would use 50 cubic meters of water a year that was May last year, fast forward to march this year and I have used 17.4 cubic meters, their estimate was on about 950 litres a week. I don't overfill bowls and…
Water rates questions
I live in a ground floor, one bed flat and am a single person. However the building my flat is in is a converted semi, one flat up, one down. I have experienced a few issues with water billing. This is my first attempt at independent living, as I have Autism it has been a challenge for me, but I am getting there one step…
Ofwat Decree?
Ofwat have ordered water companies to reduce bills by an average of 4% over 5 years but this coming year alone they have allowed yorkshire water to put up prices by 4%. Have they said how they determined the price changes for each company?
Bizarre Billing from Southern Water
In October 2019 I moved out of my two bedroom flat after selling it and moving to a house. I contacted Southern Water (SW) and had my account moved to the new property and then proceeded to think nothing more of it, assuming everything would now be in order. This week I received a letter from a debt collection agency…
Just wonder how we compare.
We have sewage with Anglian Water and Water comes from Essex and Suffolk Water. A band A property and would be interested in how much others pay for a band A property which is supplied with both water and sewage by Anglian Water. Suspect we are paying more as two companies involved but would love to know if we are or are…
Disputing Direct Debit water bill increases - do we have any rights?
Hello everyone, Sorry if this has been asked a lot. I did do a forum search but couldn't find anything specific on this. My Direct Debit increases to £57 from £40 next month. My last bill was £290 for six months and my usage is decreasing. Based on the assumption I use the same amount of water in the next 6 months my total…
Massive charge for my own supply - Affinity water
I live in a mid terrace. Our water supplier is Affinity Water and our water pressure is woeful. We are on a shared supply between 5 terrace houses. My wife filled out a request form for our own supply and I now have a confusing quote from Affinity Water for £5500. It doesn't show a breakdown to justify this cost. Affinity…
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MSE News
Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
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