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Water bills
Archives for March 2020
Discussion List
Why are billed amounts for clean and waste water the same?
Volume used is 19m3, so why is 19.00 charged for both clean and waste? Shouldn't it be a combination of two values totalling 19m3?
Water Meter - Awkward location for installation
Hi all, I hope you're all keeping well during these testing times! I'm with Thames Water and we currently don't have a water meter. We would like to get a water meter or get onto the Assessed Household Charge. I requested to get a meter and the engineer arrived. The location of our stop tap is in an awkward location under…
Do water companies overestimate usage
Do water companies overestimate the amount of water a person or family would use. I live alone and they estimated I would use 50 cubic meters of water a year that was May last year, fast forward to march this year and I have used 17.4 cubic meters, their estimate was on about 950 litres a week. I don't overfill bowls and…
Water rates questions
I live in a ground floor, one bed flat and am a single person. However the building my flat is in is a converted semi, one flat up, one down. I have experienced a few issues with water billing. This is my first attempt at independent living, as I have Autism it has been a challenge for me, but I am getting there one step…
Ofwat Decree?
Ofwat have ordered water companies to reduce bills by an average of 4% over 5 years but this coming year alone they have allowed yorkshire water to put up prices by 4%. Have they said how they determined the price changes for each company?
Bizarre Billing from Southern Water
In October 2019 I moved out of my two bedroom flat after selling it and moving to a house. I contacted Southern Water (SW) and had my account moved to the new property and then proceeded to think nothing more of it, assuming everything would now be in order. This week I received a letter from a debt collection agency…
Just wonder how we compare.
We have sewage with Anglian Water and Water comes from Essex and Suffolk Water. A band A property and would be interested in how much others pay for a band A property which is supplied with both water and sewage by Anglian Water. Suspect we are paying more as two companies involved but would love to know if we are or are…
Disputing Direct Debit water bill increases - do we have any rights?
Hello everyone, Sorry if this has been asked a lot. I did do a forum search but couldn't find anything specific on this. My Direct Debit increases to £57 from £40 next month. My last bill was £290 for six months and my usage is decreasing. Based on the assumption I use the same amount of water in the next 6 months my total…
Massive charge for my own supply - Affinity water
I live in a mid terrace. Our water supplier is Affinity Water and our water pressure is woeful. We are on a shared supply between 5 terrace houses. My wife filled out a request form for our own supply and I now have a confusing quote from Affinity Water for £5500. It doesn't show a breakdown to justify this cost. Affinity…
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