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Archives for December 2019
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email update
2 times I've updated,yet I still get message when entering site?
**SEARCH FAULT** - solved for now
New posts created from approx 4am 26/12 to 4am 27/12 are not being returned in Search Results. This is the eighth day this month where threads have gone missing - reports are still on page 1 of Site Feedback. Older reports are https://forums.moneysavingexpert.com/discussion/6022387/search-fault-now-solved from July 2019…
** URGENT ** SEARCH FAULT ** - Solved for now
New posts created from approx 4am 23/12 to 4am 25/12 are not being returned in Search Results. This the fifth time this has happened in the last two weeks - reports are still on page 1 of Site Feedback. Older reports are https://forums.moneysavingexpert.com/discussion/6022387/search-fault-now-solved from July 2019 and…
Front page Happy Holidays!
Can somebody please tell your staff its not Holiday But Christmas! If Christmas offends anybody - tough.
New Forum Section - Household Appliances
If I want to find out about a new vacuum cleaner or dishwasher, there seems to be no clear section to do so. The "In My Home" section should be changed to be more DIY as it's full of that anyway.
** URGENT ** SEARCH FAULT ** Solved for now
New posts created from approx 4am 14/12 to 4am 15/12 are not being returned in Search Results. This the fourth time this has happened in just over a week - reports are still on page 1 of Site Feedback. Older reports are https://forums.moneysavingexpert.com/discussion/6022387/search-fault-now-solved from July 2019 and…
Forced password change
I was forced to change my password due to some pending forum changes. I was perfectly happy with my own password. I think more consideration needs to be given to the wider circumstances. I have now been forced to choose a password that I simply will not remember causing me further stress. This site is not the only password…
Can't Log In To Credit Club
As title. Gets to the Experian verify screen and the indicator rotates a couple of times and stops. 2 different accounts and using different browsers. Anyone else getting the same ?
** URGENT ** SEARCH FAULT ** Solved (at the moment)
New posts created from approx 4am 10/12 to 4am 12/12 are not being returned in Search Results. This the third time this has happened in just over one week - reports are still on page 1 of Site Feedback. Older reports are https://forums.moneysavingexpert.com/discussion/6022387/search-fault-now-solved from July 2019 and…
Registering with long passwords
Not sure if this is the correct place to post this, but... I've just created an account to post a question and encountered a problem/bug with account creation. I use a password manager and generated a 64-character string for my password, but when i then try to fill in the field for 'password confirmation' i can't enter all…
Urgent - Search Fault - Solved (at the moment)
The same fault as 4 days ago and previously https://forums.moneysavingexpert.com/discussion/6022387/search-fault-now-solved from July 2019 and https://forums.moneysavingexpert.com/discussion/5968785/search-fault-now-solved from February 2019 and…
Sky Mobile Link Not Working?
Hi, Trying to sign up for Sky Mobile deal but link does not take me to the site and just freezes. I have tried with three different browsers - Chrome, Firefox, Edge and all just freeze.…
Urgent - Search Fault - Now Solved
The same fault as https://forums.moneysavingexpert.com/discussion/6022387/search-fault-now-solved from July 2019 and https://forums.moneysavingexpert.com/discussion/5968785/search-fault-now-solved from February 2019 and…
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MSE News
Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
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