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Archives for October 2018

**SEARCH FAULT - NOW SOLVED** - After FIFTEEN days everything is now OK
New posts created from 4am 25/10 to 4am today are not being returned in Search Results. An example in Site Feedback is the "Stretchy?" thread (just below this thread) which was posted 11:27pm 25/10. Suitable search terms that should show this thread are stretchy sunglasses headaches A better example is on Competitions…
Stretchy?
Is it just me or have others noticed that the site has gone 'stretchy' again? - I have not downloaded anything or changed any settings on my computer. If it is just me I can put the sunglasses away as the glare used to give me headaches.
Thread reporting?
Thread reporting - this is not a post about any specific thread. Who on here is proud they report threads? what do you think that thread is better locked or deleted? Conversely - who never reports threads no matter what the subject is? Why do you think this is better than censorship? Is there anything you would ever report?
Deleted thread
... I'm a bit concerned. A non defamatory and evidenced thread re the above subject matter was posted yesterday on this MSE sub-forum and had some good constructive feedback and ongoing debate. Then out of the blue the thread is summarily deleted without good reason or explanation, and without me being notified by either…
Article on complaining to the Financial services ombudsman
I have just read the MSE article on complaining to the Financial services ombudsman (article /reclaim/fight-back-fos/) and believe that there is an omission which should be added to avoid confusion. FOS will not look at a complaint when you are not a customer of the firm you are complaining about. I know this as I have a…
My Cheap Energy Club account is broken!
Hi, Edge-case here. I initiated a switch over two months ago, and just contacted the new energy company today to query why I hadn't heard from them. They informed me that I had signed up with a direct debit, but it was before the National Electricity Board Database had updated that I no longer had a prepaid meter. So…
Spam 17/10/18
https://forums.moneysavingexpert.com/member.php?u=2761584 Please mark as Spam.
Change to last month's report in Credit Club
I went back into my most recent credit club report, and noticed it had my current address listed as somewhere I've not lived for ages. Went back to the PDF of it I saved previously, it had my correct current address and the other address was in the history where it should be. Saved the PDF again from the online one, it…
Auto-enrolment forum is pointless
Hi, I would like to highlight my concern with this Auto-enrolment forum. Is it possible to merge the threads in this forum with Pensions, Annuities & Retirement Planning forum since it would mean that posters will no longer post in Auto-enrolment forum therefore getting a far better chance getting the answers from the…
Spam
Good stab at post building... https://forums.moneysavingexpert.com/member.php?u=2753491
Honest question - what do we have to agree on to get politics removed from The Money Savers Arms
I hate going to the money saving arms. Brexit is a cancer in there and the general political debate there is depressing. It's at the stage where I either - 1. come to MSE less often 2. given troll farms etc, I have no faith that most of posters are legit. Can MSE be 100% confident the posts haven't been infiltrated? There…
Spam - 07/10/2018
Another Indian black magic spammer: https://forums.moneysavingexpert.com/member.php?u=2758559
Front page loads, then disappears and loads again
Recently, when I go to the MSE home page, the page downloads and I can see everything, then it immediately all disappears and downloads all over again. It seems to redirect to another copy of itself with some kind of tracking reference in the URL. It's not too bad when I'm at home on my fast broadband, although it's a bit…
Spam - 05/10/2018
Here's another Indian black magic spammer: https://forums.moneysavingexpert.com/member.php?u=2758345 Don't these people have some PPI/ambulance chasing/tech scam calls to make?
MSE Credit Club report not updating
Hello, I just wanted to say that my MSE Credit report has failed to update, Any suggestions?
Front Page - Main Site
Is there something going on with the front page of the main site? I see a different version sometimes when I open it then it changes again after I have logged into the forum. Not complaining - just asking :o
Spam
Our Yankee friend is posting thick and fast about his hacked credit cards - https://forums.moneysavingexpert.com/member.php?u=2756904
Credit club score not updated this month
I've got in the habit of checking credit club twice a month, first for the report update and then for the score update on 1st of month. This month my report updated a few days ago but my score still says "Next update due 1 Oct" (today is 2 Oct) I know the score doesn't necessarily count for much but I'm still labouring…
spam 01/10
https://forums.moneysavingexpert.com/member.php?u=2756633

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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