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Public transport & cycling

Archives for October 2016

Constant delays and cancellation on Southern
We moved to Southern Railways route and now suffering from constant cancellation and delays. Trains are hardly ever on time or are cancelled mid way and passengers offloaded. For example today my husband sent me following text message: "Train was terminated in Purley and next connecting train to Victoria is delayed by 40…
London Underground & Android Pay
Apologies if this has already been asked but I couldn't find it on a forum search. I've recently switched to using android pay on my phone in place of my conactless debit card. Its so much easier and feels safer getting through the barriers on the London underground. However, I've just checked my statements on my TFL login…
Train delay - missed connection - compensation
Hello all, I hope you can assist. I travelled from London to Sheffield via Retford on a one way ticket. The London- Retford leg was 20 minutes late meaning I missed my connection to Sheffield and caught the next train. In total I was 45 minutes late. I put in a claim with Hull trains who have set me a cheque for £4 which…
Train ticket cost - part time worker
Hi, Im so impressed by the helpfulness of this forum - hoping somebody can help me through this maze! I live in Crewe and travel x2 per week to my job in Birmingham. I have to be at work at 9am in Birmingham on one of the days per week so I need to be a Birmingham New Street station by 8,30am. The other day I can travel…
1 trip 2 prices
Friend is coming with husband who stays in a travelogue in Enfield lock. She will be taking the train from Enfield Lock train station to Tottenham Hale then transferring to the tube into central London. National rail says the fare from Enfield lock to Tottenham hale is £4.20 yet TFL say it's £2.60. Who is right? Thanks
Advance train ticket/flight delay
I have won flights from Gatwick next year and I'm looking at train tickets to get to and from the airport, the advanced purchase rate is around £100 cheaper than an off peak return. The question I have is we fly back in at around 10am and I was looking at booking an advanced train for 2pm to give time in case of delay/no…
How to save money for this journey?
Hello! I live in central Essex and I will need to commute to Baker Street / Regent's Park for the next 14 weeks, once per week and be there at 18:30. I can travel from Basildon or Grays or anywhere really with my car. What would be the cheapest way to do it? Should I use car, train, tube, what? is there a discount or…
London Oyster
[FONT=&quot]I received a penalty fare for oyster. I touched in, but according to the ticket inspector the card did n’t work.[/FONT][FONT=&quot] [/FONT] [FONT=&quot]The inspector asked for my name and address which I gave. [/FONT][FONT=&quot] [/FONT] [FONT=&quot]He then went on to tell me that he has the full list of…
Gatwick - Grantham. Same route different operators?
Gatwick - Grantham. Same route but different operators? Can I use my off peak return ticket from Gatwick to Grantham for any off peak service? There are many variations of direct routes from Gatwick to Grantham. Can I use any of them? Just brought an off peak return from Grantham to Gatwick for travel out on 10 Nov, return…
train fare to edinburgh
Hi, Im planning to travel up to edinburgh from leeds on 4th november. an advance single from leeds is £80, however if travel to preston its £11 and from there £26 for another ticket to edinburgh costing me £37. How can this make sense? orange
Lost Train Ticket
Looking for a bit of advice as to where I can direct my issue with this one. Purchased a return ticket from Flint to Blackpool over the weekend. When coming back from Blackpool, my partner had mislaid the ticket for the return leg. I had email confirmation on my of the original purchase from trainline.com but the lady at…
Railcard discount on multiple Oyster card?
Does anyone know if the railcard discount can be applied to multiple Oyster cards??
MSE News: Compensation to be made compulsory for train delays of over 15 minutes
The DfT has unveiled its 'Delay Repay 15' scheme that'll pay compensation for delays of more than 15 minutes...Read the full story: 'Compensation to be made compulsory for train delays of over 15 minutes' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
Booking advanced train ticket
I'm returning from Malta to the UK on Dec 19th and want to advance book a ticket from Gatwick airport to Kingston-on-Thames. I've never done this before and having looked at the options I'm still confused. It seems you have to book a specific time of train and having once spent almost 2 hours at Gatwick waiting for baggage…
Train Ticket Question
I need a single ticket from Victoria to Polegate on Friday 30th December. A single is £29ish whereas a day return (from Polegate to Victoria) is £11ish, can I buy the day return and just use the return part or will it know I didn't use the outward part and not let me come back?
Minefield Rail Fares
What a corruption our British Rail fares and it's subsidiaries are. Booking a simple return from Truro to Taunton in December is £61.00. With some 'Ducking and Diving', I got the fare down to £34.70 and, a free 1st class ticket on one of my journeys! Amazing! It shouldn't be this way, The UK not only has some of the most…
Oyster in London, is there any way to save a bit ?
Fo anyone who lives and works in London, do you know any schemes or ways to save? I pay £31 for zones 1 and 2 to go to work weekly, I could get the bus pass and save quite a bit but I do have a second job on Saturdays which is quite far from where I live and isn't really flexible... so paying £15 weekly bus pass plus a £12…
Best gadget for cycling route mapping
Hi all, excuse my ignorance here, I am not very tech savvy. I have started road cycling and want a gadget like a Sat nav so that I can plot or upload my route and it will give me directions. I know there are smart phone apps but I have a very old very basic smart phone with no memory so that's no good. Ideas please? I…
MSE News: Refunds for packed trains and broken toilets now a possibility
Train passengers may now be able to claim a refund for issues other than delays – such as overcrowding and broken loos...Read the full story: 'Refunds for packed trains and broken toilets now a possibility following legal extension – what you need to know' Click reply below to discuss. If you haven’t already, join the…
Season Ticket Questions
Hi all, I got a new job in London I'm starting soon, first time properly commuting so I'll be joining the masses forced to pay inflated train fares :( Looking for some advice as I know there's some really savvy and knowledgeable people on this forum. I'll be working in Westminster. I have several questions, as its all a…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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