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Can I have both Big Talk and Big Text & Data?
I'm with Virgin PAYG, on the Big Talk tariff. Is there any way I can pay double, and get both the Big Talk and the Big Text and Data tariffs, on one number?
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Appalling Customer Service from EE
I have been an EE customer for a long time. Three years ago, my IPhone packed up and so I was phoneless for a brief period. To cover the time I was waiting for a replacement phone, I went into an EE branch in Cardiff to buy a PAYG but was advised by a salesman, and to instead take out a monthly rolling contract as it…
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Three roaming help
I am a Three contract customer using a Three handset (which is now out of my original Three contract - Z compact). Last year I was visiting Germany and could not make any calls or texts to the UK, but could use my data. I used online chat with CS and they said I had blocks across my account (despite asking them to remove…
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Stuck on apple logo
I currently have an iPhone 5 which won't switch on. It just gets stuck on the apple logo. I have tried to restore it which doesn't work. Are there any suggestions to get it working? I was about to get a new phone but I have pictures on there from our holiday in Florida last week and really wanted to get the pictures.
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Best Deal For Low Users On PAYG
My parents both have Doro phones (my dad is partially sighted so the large keys perfect for them) They are both currently on Orange/EE PAYG deals I am unsure what my mum is paying per minute but she has told me today that my dad has to pay 50p a minute :eek: I'm looking for a PAYG sim where they can keep their phones but…
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New 12m contract from three mobile
Current contract ended in early May but still on the same allowance as I am hunting for a better deal. Presently on 200mins, unlimited txt and data for 20 quids per month, 3 mobile. Thinking of going on 600 mins unlimited txt and 30gb for 18 quids per month. Is there a credit check with upgrades?
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wanted - experience of EE upgrade process
My EE SIM only mobile deal was coming to the end of its minimum term and I saw a better deal elsewhere so phoned for a PAC. I was persuaded to upgrading instead by the offer of their !2 month SIM essentials £15.99 package discounted to £4.99. I received a text message confirming that price. The email didn't actually…
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Virgin PAYG £2 charge for internet
A couple of weeks ago I bought a phone from Virgin mobile. Since then I have been charged 4 lots of £2 for 'Using the internet' (sic). I have NEVER used the internet on this phone. Yesterday I turned on the phone and phoned Virgin customer service (on 789) to ask something. Virgin have charged me JUST TO TURN THE PHONE ON.…
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Virgin Mobile Credit Check
I have been a virgin mobile customer from about 3 years now and have tv/broadband package for a little bit longer. I've never had any missed payments or bad debt with them or anyone else. I went into store to change my tariff as it was for a contract i took out when i joined them which is already over and has been just…
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Talkmobile early termination fees?
Does anyone know what Talkmobile typically charge as an early termination fee (e.g. if terminating 5 months before the end of a 2 year contract)? They won't tell me over webchat and I can't face a call to their call centre at the moment :0(
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Telling a phone company no!!
Im trying to cancel my contract with Three as got a better deal with cashback elsewhere but on my 4th call at moment and despite saying no each time they kept insisting on giving me "offers" which are no better than new customer deals, one even telling me I won't get a good deal elsewhere and not to trust other companies!…
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SIM Only Deals
I'm looking at SIM only pay monthly deals and I notice a lot of them offer cashback if you submit certain bills during the course of the contract. Does this mean the cashback is only available if you use the new number you get when you take out the deal, or can you keep your existing number and still claim the cashback?
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Vodafone
Hey wondered if any of you could help me, I took out an iphone for my son at £35 a month, for a iphone 6s i think - this was fine at the time but my husband has passed away and money is tighter and i am struggling i asked if i could cancel and they said it was £700 early upgrade is £594 but i can then go on to a £18.90 a…
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Is it worth buying a Google Pixel now?
Hi there I really need a new phone and usually buy them outright. I like iPhone and Google Pixel but they cost around £599 each. I've heard rumours there are new phones for both these models due out in September/October time. Does it make sense to buy one of these phones now at a premium price or wait until the new…
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iPhone 6 always searching?
Bought a refurb eight months ago from giffgaff. I iPhone constantly searching and cannot be used to phone text or use data unless in a wifi area. Read up on this and tried to restore but this has not solved the problem. The next step will be to do a dfu restore but if this does not work then the phone will be useless and…
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Vodafone: Huge Bill - Default - Advice?
Hi, My partner has amassed a massive bill with Vodafone - of ~£2500 - which she is contesting. She is being charged for services she has not actually used. Specifically, she is being charged hundreds of pounds for "Boku Mobile Payments" which make up a massive amount of her bill. Vodafone are unwilling to remove these…
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Smart phone for total beginner
I have a Microsoft lumina smartphone with sim only from plusnet but haven't a clue about terminology What is 4G Can I access internet and use a something to give me directions whilst driving Help I'm a silver surfer so in plain language please
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Plus net sim but no wifi calling
Good afternoon all Some basic questions here as I know nothing! My 2 yr EE contract is about to run out and although I'd love a new phone there's nothing really wrong with it apart from hopeless amount of memory (iphone 5c) so I thought I'd look at the plusnet sim only deal as I have my broadband and landline with them and…
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When does a call end?
I received a bill from Virgin Mobile stating I had made a call to a business landline that lasted for a few minutes under 9 hours costing a total of £137. I know that the business ended the call on their side as they record their calls and the tape clearly shows this. If they end the call just from their end then does that…
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HELP! G/F has mental health issues & is in hospital-t mob bill of £502!Advice please?
PlusHi all, my g/f is in hospital - she suffers from bi-polar. I've just checked her bill-she's on an ancient 1 month rolling sim deal. As she's not of right mind, she has not been thinking about how she uses her phone. She's made several overseas calls-including to mobiles, & has started video calling (she's NO data…
