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Quote Issue
Hello, I wanted to inquire an issue when trying to get monthly payments on directline: it mentions 'we cannot provide you monthly installments for this policy year.' what does this mean? last time i tried i could get hold of monthly installments. thanks.
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Unknown incident on Car insurance renewal
I've just moved car insurance to AA. Had a letter this morning asking me to pay an extra £15 because I didn't disclose a claim from 2014. They were advised this from the 'claims and underwriting exchange database check' Trouble is there wasn't any claim or incident on the date given. The Insurance company named was Elite…
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Collision whilst stationary, car drove off
Hi, Hoping for some advice. I was stationary in local high street when a car backed at high speed about 50+ yards down road and hit the side of my car, denting both the doors and scraping along the side. They stopped behind me and then sped off back up the road? My daughters and I managed to get the number plate but no…
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Holiday insurance for kids
I am a 59 year old woman who usually takes out annual holiday insurance for myself and declare an old pre existing condition. i am taking my 9 year old granddaughter on a trip to Spain this Easter. whats the best way to insure her
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Gap Insurance
Hi Just bought a nearly new car from Audi today and dealer pushed for taking out gap insurance. I did at £349 for 3 years however when I came home realised it was a silly thing to have done. I wish to cancel the policy but the forms say they will charge a £50 administration cancellation fee. Can they do this ? I am within…
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How should I pay for repairs when settling minor car accident privately?
I recently scrapped the car of a fellow employee which resulted in a small dent and scratch to her bumper. We agreed to settle privately and she has got an estimate for repairs which came to £160. She wants the money in hand but is it better to do a bank transfer or write a cheque to the company doing repairs so that I…
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Daughter just passed test - No claims question.
Hi all My 18 year old daughter just passed her test today (Hurray). Now have to get her insured for her wee car (Boo). She has held learner insurance for the last 11 & a bit months which now automatically ends due to her no longer being a learner. I don't suppose the fact that she has been insured for that length of time…
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Car insirance for hire purchase
Hi brand new to the site I'm really desperately looming for advice on behalf of my sister, she took out a car on hire purchase, she was having loads of issues with it to start off with but finally it's been running great. However a year on and someone drove into the side of her car. There were several witnesses and the old…
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Accident payment
Hi, Im hoping someone can point us in the right direction. My wife was involved in what appeared at the time to be a minor road accident almost a year ago. The accident wasnt her fault, the other party drove into the back of her at a junction. The force threw my wife against the roof, dislocated her wrist, caused a…
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Repair to my property after car crash
About six weeks ago a car crashed into my hedge and the fence behind it. The loss adjuster for the driver's insurance came to inspect the damage. She questioned whether I owned the hedge because it is outside the fence. I emailed her a copy of the enquiries document from the purchase of my house which states: Does the…
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The Insurance Emporium - Any Experiences with their dog cover?
The Insurance Emporium seem to be a fair bit cheaper for dog insurance, however wanted to check if anyone had any experience with them? I am concerned it is cheap for the first year with a discount that is removed for subsequent years. Looking for lifetime cover for my 3 year old boxer dog in good health.
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Hit by stolen car, found at fault, please help
Hi everyone, I was in a car accident with a stolen BMW which I have been found to be at fault by my insurance company. I would like advice on how to overturn the decision. I have tried my best to present the information of the incident as succinctly and clearly as possible. - I came out from a minor road into a major road…
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Excessive insurance premium
Hi, My mother in law has recently been widowed. It has just come to light that her renewal for house contents and building cover with Santander is £1500 a year!!!!!!!! I have just done a couple of searches on comparison sites and the average price is £125 a year. I think that this insurance company should be ashamed of…
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Motorcycle accident claim
Hello. I have been involved in a motorcycle accident some time ago. I was riding my motorcycle when I got hit by a driver that didn't pay attention while turning. My bike was total write off, I have reasons to believe the car was too because my body impacted the car really badly. Luckily I had no broken bones and was able…
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home and building Insurance
Has anyone had a good experience with an insurance company,when making a claim. I am reading lots of negative reviews. Who are the better ones?
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insuring a hired cycle for theft in spain
Going on a 5 day cycling holiday in May and can't find insurance to cover theft of bike. As the bike will probably retail at £2-£3000 it would be painful. The hire shop sells its own insurance but this only includes damage and specifically excludes theft ( which seems common exclusion) Preferably without stringent heavy…
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mortgage insurance term
Hi everyone, hoping for some help Myself and my husband are in the process of buying our first home, we are at the stage where we are looking at mortgage insurance/life cover(are they the same?) and critical illness cover The insurance I have looked at on comparison sites have asked what term to do the mortgage…
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Insurance Disclosure
Searched but couldn't find anything similar. My insurance renewal is due on the 5th Feb, I have a fault claim from 6th Feb 2015 that will expire the day after the new policy starts. The difference in price between declaring it and not is about £300, whats the best/legal way of dealing with the new quote? Do i have to wait…
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Bungalow with Loft Extension
I am currently trying to let my current Buildings and contents provider know that I have recently had a loft extension (after trying for two months and only just been put through to someone). We were a Semi Detached Bungalow, now a Semi Detached Bungalow with a loft extension. Apparently they can only select Semi Detached…
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Settled 50/50 even though it was obviously the other persons fault
My daughter had a car accident on a main road, where a car drove into the back of her. Her insurance company have settled the claim 50/50 without advising her. At the time of the accident, her insurers advised her that the other driver said that she had changed lanes suddenly, causing the accident. My daughter then sent in…