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Home Insurance Free Legal Cover - double glazing claim
Background Home Insurance during 2016 had free legal cover included (ESURE). During the policy period we had a double glazing installation, which caused structural damage to the house. This was confirmed by an independent structural survey. The installers have avoided responding to my complaint. I turned to the credit card…
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House burgled. Insurance not paying for total losses
Hi a friend had their house burgled a few weeks ago. They took basically everyone of any value, and a few things of almost no value it seems, including the contents of a safe containing some expensive jewellery and cash. Some of which were old hierlooms with no receipts and some were recently purchased. The insurance…
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Losing NCB because of partner having an accident
Hi there, I should have 2 years no claims discount however my insurance have now told me that i have lost it. I am the policyholder, main driver and owner of the vehicle. My partner is a named driver the policy also. Earlier this year my partner bumped the back of another car and the third party made a claim against him,…
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One Call Insurance - pricing
Just a heads up, I did price comparison with identical info on GoCompare, Confused and Money Supermarket. All came back with One Call Insurance as the top and a note saying this was a special price discount for their site. All 3 were slightly different amounts in the £392-395 range. Went on One Call's own site, same info,…
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Surrender Abbey Life: LivingAssurancePlan
I have an Abbey Life "Living Assurance Plan" - today I received my Annual Statement. My life cover over the years has reduced and now stands at around £15K. There is a surrender value of approx £3.4K (under managed series 4) - so I am very tempted to just cash it in - as I expect that if I ever actually needed life…
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Income protection - not sure whether to get it?
Hello, Me and my partner are first-time buyers. My boyfriend works in the public sector and his salary is around £27,000 per annum. I've asked him to clarify with HR what his sick pay policy is and we are waiting for a response. I'm a PhD student. Our mortgage payments are going to be £521 per month over 35 years. A…
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Insurance against Cateracts
I have very limited vision in one eye and I'm now at an age where getting a cateract on my good eye would be no surprise. That would have implications, particularly regards driving. I've been trying to find out if I could get health insurance specifically to cover this eventuality, enabling me to get faster private…
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lost policy number of old life assurance
Many (years) house moves ago I bought a life assurance package from a now merged provider - we have been trying to close an old bank account and discovered this old direct debit. Tried to cancel with the new provider but due to house moves we can't seem to reconcile the policy number name etc... The new provider has been…
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Cycling and skidding into a car
Really looking for some advice please. My husband was cycling to work for his night shift and whilst on company property entering the car park he skidded on some grit and stones and was thrown over the handle bars into a oncoming car that was leaving the car park. Thankfully he was not hurt and the driver asked was he…
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Legal Expenses Insurance
Hi Guys We had double glazing fitted (there is an issue with the windows), the firm didn't use Acrow Props when they should have. We need to get an independent surveyor to carry out a survey. Our legal expenses insurance doesn't seem to exclude experts cover, but I believe the appointed solicitor has exclusions in their T…
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Car Insurance cancelled
Long story short, my husband had his insurance cancelled due to genuine mistake with some incorrect details. Unfortunately, he didn't realise at the time. Now the insurance quotes are very high. Will he have to always declare it? Is there any time limit? The question is 'Have you EVER had your policy cancelled...?'. It…
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Who’s responsible? - please help?
Hello there - I’ve a dilemma that I really need some help with. My daughter is an artist (she designs,makes and sells commissioned pieces of neon art). A few days ago a lady who was interested in one of her pieces, contacted her and asked how she could purchase the neon piece she liked. So, my daughter found out where the…
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Insurance and existing back pain
Hello all, I hope you can help. I started getting back pain a few years ago. I saw a doctor, had some x rays, blood tests etc, all which have come back negative. I was going to apply for income protection around that time but I was lead to believe that just declaring the symptoms would cause either a higher premium, or…
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Test renewal quote
Is running a new quote with existing provider-car insurance a reliable way to get an idea for Jan2018 renewal|? just thinking ahead to get an idea what to expect cost wise since 3rd party accident start 2017 My existing provider were excellent in clearing finance at the time. My test quote tonight shows existing payments…
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Insurance company's "agent" or not?
Hi, I bought a second hand vehicle from a large dealer, the vehicle came with a warranty from the RAC, I had a long conversation with the dealer about what was covered and what was not covered by the warranty, I told hem that everyone says that the warranty is worthless, he assured me that it was nothing of the sort and…
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Issues with British Gas HomeCare not repairing plumbing...
I have been a customer of British Gas HomeCare for a number of years and use it for a couple of properties. I never used to have any issues with them and they always got stuff sorted but I am finding that increasingly each time I need them to repair something, they (specifically Dynorod who are their plumbing business)…
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Car Insurance & Valet Parking Insurance
Hi, We used a valet parking valet service at Gatwick and returned from holiday on the 30th Oct. After contacting the company we were told our car had been involved in an accident. Police on scene have told us the driver was under the influence and been charged for drink driving. Now, our insurance (Fully comp) will not…
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Home insurance, re-registering
I would like some advice as I'm not sure if I've done something wrong or not! I have been renewing my home insurance with the same company for a few years out of sheer laziness and was starting to get annoyed with the renewal price increasing each year (I know that's completely normal/expected!). I was curious about the…
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Car Insurance Quote Dilemma
Hi, Okay so, my car insurance isn't due for a while yet, but being the outgoing teen I am, I'm looking ahead at what is possible to insure with details accurate to what they will when the time comes. Anyway, I have a quote from Hastings Direct of around 1350 for a car that takes my fancy, however, this is with my…
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Claimed £3500 against £600 worth of damage - help please!
Hello, Back in last November 2016 I was in a motor vehicle accident. I was stationary at a roundabout, and one car in front of me pulled onto the roundabout, then slammed on her brakes (despite no other cars being in front of her or coming around the roundabout). I had already started moving again, so I went into the back…