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EON overestiming final bills ?
Hello I would just like to see if anybody is still having issues with EON overestimating final bills ? I have recently switched from EON to CoOp energy and when I received my final bill from EON I couldn’t believe my eyes ! I have always had issues trying to submit my electric readings online with them , never any problem…
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Npower and past due
Hello all over the weekend we have received a collection letter from past due saying we owe Npower over 700 pounds for a electricity debt. but i paid this account in full over 12 months ago over the phone and was informed the payment was accepted and the account would now be closed. i have the bank statement saying the…
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Newbie; FIXED OR VARIABLE?
Morning all, we have always been with swalec for our energy and have not really looked into switching before as I didn't know how, seemed complicated to me, but I'm looking now as SSE are increasing there prices as we are on a variable rate, we always seem to owe on our gas. I am just wondering which is best variable or…
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Yorkshire Energy ignored?
Anyone know why MSE ignores Yorkshire Energy? They are apparently cheapest for me but am nervous as MSE doesn't even seem to consider. Any ideas?
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Ecotricity pay as you go meter
I have a problem with ecotricity, this property used to be 2 flats and it has now been put back to one house. Previously There were 2 electricity meters in the property one which supplied upstairs which was a pay as you go meter supplied by ecotricity the other downstairs was british gas. I asked ecotricity to take out the…
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eligibility criteria for Warm Home Discount
I looked at last year's criteria for the broader group, I have received the money in the last 3 years, but I understand that conditions can change. E.on required that you were a customer on 9 July to be eligible for the WHD for the following year, First Utility doesn't mention any date, is there a general rule or is this…
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Biomass Recommendations
Hi guys, I thought this would be the best place to ask online. I am looking to install a wood pellet biomass boiler for our offices. Office space is 1500 sq ft. They have high ceilings (12ft) and are well insulated. Anyone got any recommendations for companies to use. What sort of size boiler to get, what sort of payback…
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Ofgem investigates Utility Warehouse over energy supplier's treatment of customers in debt
Ofgem investigates Utility Warehouse over energy supplier's treatment of customers in debt Ofgem will focus on whether the big six challenger offered 'appropriate repayment options' to struggling customers…
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unasked for refund
Hi, This probably sounds daft but please stay with me. I get my fuel from British Gas, last year I was in credit, but they tried to put my payments up. I called them and refused to let them do it as I was in credit. They agreed and kept my payments the same. Yesterday I sent off my meter readings. I found out that I was…
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Best alternative to Solarplicity
Hi all New to this site and really loving it. So I am looking for a super cheap alternative to Solarplicity, I moved to them in December but I have had huge problems, I have written to them many times but they are unresponsive. So just in case, I need to be ready to move to another supplier. The search tools do not tell me…
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Bulb energy
I couldn't find another thread about bulb energy, if there is one could a mod please merge. I decided to switch from EDF to bulb a couple of weeks ago. I did it through uswitch (sorry) and they had good customer reviews. Uswitch could do it directly for me. I got a copy of my tariff and all seemed fine, until the next…
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EDF Energy Contract Review
My current Dual Fuel tariff with EDF is “Blue+Fixed Price June 2018” which by definition is about to expire. Checking new available tariffs from EDF I found “Blue+Price Protection Jun19” which quotes an annual saving of £44.24 Not very much less but I then looked at the details and the two tariffs are compared side by…
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MSE News: Energy firm Iresa faces extended ban on taking on new customers
Small energy supplier Iresa is facing what is essentially an indefinite ban on taking on new users as it is failing to meet customer service targets laid out by regulator Ofgem...Read the full story: 'Energy firm Iresa faces extended ban on taking on new customers' Click reply below to discuss. If you haven’t already, join…
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Being chased for a bill for SSE from 2012/2013
I have in the last couple of months moved house. Today I've had a letter from LCS addressed to me at my new property (not sure how they have obtained my details). I lived and owned my previous property and lived there for over 10 years. I would frequently switch my energy (gas and electric) when the fixes were up etc like…
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Please help! Eon energy have defaulted me for a zero balance.
First time post, any help very gratefully received! A month ago I got a bill for £400 from eon energy. Called them up and found out that it was for a flat we moved out of 3 years ago. They say I didn’t call them to say that I had moved and therefore bills continued in my name. I’m pretty sure I called them but they are…
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E.on wants to double my monthly direct debit
There are two people living in my house, my mother and I. I've been paying £130 a month direct debit to e.on. However, I received a letter this morning telling me they want to increase my monthly payment from £130 up to £264. It says my balance is £676 which is what I assume is what I owe? Even so, more than doubling my…
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Boost energy
they have sent out emails to all their customers saying prices up by 11%
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MSE News: Ofgem investigates Utility Warehouse over how it handles customers in debt
Utility Warehouse is being investigated by Ofgem over the way it manages its customers that get into debt...Read the full story: 'Ofgem investigates Utility Warehouse over how it handles customers in debt' Click reply below to discuss. If you haven’t already, join the forum to reply.
