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EON Customer Service
Hi Is the EON rep available to advise? I had a Smart Meter fitted in early July. My online account shows no record of this and I keep getting emails from EON asking me to give the readings from the old meter. This was done by the meter fitter at the time and subsequently by me on six occasions. EON have not responded.…
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switch during a switch?
hi all QQ, what happens if you switch supplier during a current energy supplier switch? for example i'm on the collective and going to switch any day now, but what would happen if i initiate the switch and then a new collective or cheaper deal comes out whilst i am mid-way through switching? i'm looking at suppliers with…
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Prepayment meter - council flat newbie
I just moved/rent into a council flat (am in UK btw) and it's got prepayment gas & electric meters. I topped up the gas card & electric key and transferred into the meters. Now the boiler is on 24/7. I can't find the central heating switch so I think it's just the standard old fashion boiler maybe? But the boiler looks…
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Switching to bulb? Help needed.
Hi all. Apologies for the new thread but I need some urgent advice on changing tariffs to bulb. I hope to complete my switch tomorrow & have a few questions regarding any cash-back & the £50 referral codes available. My tariff with npower ends this month, (this thursday!) & I originally intended to stay with them (on a…
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Making the most of solar
Hi folks We are about to take the plunge and buy solar looking at a 4.5 kw system for £5750 with monitor down to panel level. Had quotes from £4500 to 8k so somewhere in the middle with more monitoring and options for Tesla's battery later I'm wondering if anyone charges leisure batteries during the sun shine to run lights…
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Smart energy article help needed.
Hello, I am writing an article on Smart Energy.So I am looking for more information to make my article more intresting so I need your some help.I went through many resources and Smart Energy Video for more information but, did not find much.I have not been able to find much on what the additional online energy management…
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British Gas cancelled account without permission
My mum received an e-mail this morning with a final bill for British Gas and letting her know her account had been closed. She also received a postcard in the week welcoming the new owners to the house. Her and my dad are not moving house however there is a new build next door which doesn't appear to have a street number…
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Electricty reading so high, I'm puzzled
Hello I'm on MSE British Gas Collective Fix Oct 2017 deal for Dual Fuel, paying £59/mo and living alone in a 1 bedroom flat. This morning I read a British Gas email reminding me that my bill is ready. I log in and view the bill and noticed that the electricity reading taken by the engineer is quoted astonishingly very…
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bulb
Anyone with BULB for gas and electric. Thinking of changing to them.
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High or Low Standing Charge
I am with British Gas collective fix ending October 3rd and looking for a replacement tariff. I found one which was cheaper than all the rest but the standing charges are more than double anyone else and the tariff is a lot lower. 43.6661p SC 12.4000p per kWh 37.0307p SC 2.6900p kWh Using my usage of 4000 kWh of…
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NPower - Trying to find out how much I owe
Hello, I need some advice. I'm trying to establish how much I owe NPower but I'm not getting anywhere. Background - I lived in a property in Leeds. I was paying around £50.00 a month for Electricity (this is what NPower told me I should pay). Around the time of moving out, I was told I owed a huge amount (approximately…
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Beware British Gas Tariff Checker
If, like me, you are on the MSE British Gas October 2017 Collective Fix Tariff be careful if you use the British Gas on line tariff checker within your account, As the October 2017 Collective Fix is about to come to an end I decided to use the tariff checker to see what BG were offering. I was surprised to see that the…
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Am I tied in with a Smart Meter?
I transferred to British Gas for both gas and electric, as part of the last big switch. At that time, BG installed me a new smart meter. I believe the current tariff is soon due to run out, and so I'd like to look at my options for swapping to the cheapest tariff available. But am I tied in with BG now that they have…
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Going Well Then.....
Don’t shoot the messenger. http://www.telegraph.co.uk/bills-and-utilities/gas-electric/smart-meter-roll-out-question-fraction-households-sign/
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Energy switch need AWAY from Utilita
Moved into a new flat with my daughter beginning of June. Previous tenant was with utilita due to building up arrears, I discovered I could not switch away from them without facing a large bill until I had been with them at least 2 months. It has taken over half an hour to obtain my usage information which frankly doesn't…
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Unexpected amount of gas usage
Hello I was wondering if anyone can help me out. My gas meter is reading higher that the estimated usage although I have barely been using gas and expected it to be lower than estimated. I have been tracking the usage and as I have no idea how to calculate anything I'll write it all out. I have a combi boiler for ch and…
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Mysterious bill revision
We've recently switched energy supplier. I went online prior to switching to work out where we were with our previous supplier, our last bill had been produced on 1st May, our account was around £430 in credit and our energy consumption for May, June and July was around £130 (we switched 3rd August). We provided the final…
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SSE Airtricity refund
Hi everyone, One for those living in Northern Ireland/ROI. I've just applied to move from SSE airtricity to Electric Ireland who have a good cashback offer for the first year. SSE have sent me an email to confirm that I'm moving. The email says: "We will issue your final bill in the next few days. If there is an amount…
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Heating Insentive
Does anyone know if you can retrospectively claim Government Funding for replacing an old boiler & central heating system?
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New Supplier assumed energy consumption.
Hi As im new to this changing suppliers i have one question, when doing my comparison i used the kwh figures for gas and electric used for the past 12 months according to my bills to get the right figure. I have now been contacted by my new supplier and looking at the figures given as a reference on the new contract about…
