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Electricity Meter - Load Test
Npower want to do a load test, this involves me taking a number of readings at set times throughout the day. They have requested this due to a query I raised regarding billing. I am not querying the accuracy of the meter but I am querying whether peak rates are being applied to the correct registries on the meter. So what…
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Economy 7 - two standing charges very expensive
I'm helping a relative change to a better deal for her utilities. Having used the MSE comparison site I decided to opt for OVO. It came out that she would save £593/year but now I've started the switch process the reality is different. This is because she has night storage heaters (which are very old) connected to an…
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GB / Coop Energy & Avro both claiming they supply my gas
So last year when GB energy went bust I changed my Gas & Elec to Avro energy in November 2016. I had numerous problems for a few months as both Avro and GB claimed they were both supplying my Gas and so I was receiving two sets of bills a month. The two companies had a dispute with each other and it managed to get sorted…
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My energy provider messed up my gas bill and now they've wrecked my credit rating
Hello, First off - many thanks in anticipation for any advice that anyone will take the time to give me. It will be much appreciated. Sorry if I sound a bit wound up but none of this is my doing - my energy provider messed up my gas bills and I've had my credit rating destroyed as a result. I've been with my Gas and…
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Solar panels, how do you find the reputable companies?
Hi, I've been looking at getting solar panels and have had a quote, I can buy them outright but I want to get indemnity in case something goes wrong with the work. So I looked at the finance with them and the cost was £8500, and £16000 with 15 years finance, there was a promise of paying 1 big payment and 1 normal payment…
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BG smart meter use after supplier change
Can someone please advise? When I change supplier from British Gas, I realise that the smart meter will become dumb but will the energy monitor in the lounge still give me my general energy useage? Thanks very much
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Why am I using 71% of energy use at night?
Hi all I've just been told that I'm using 71% of my total energy use at night. I'm totally confused by this. I'm on Economy7 , but don't use the storage heaters or leave my emersion tank on overnight. I'm all electric, so shouldn't my highest use be during the day? Anyone know what might be going on here?
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Final Bill problems
Hi, I need some advice on my situation because I seem to be stuck in the middle of 2 energy companies trying to charge me for the same gas usage and both expecting me to pay them and telling me the other company is in the wrong. The house I'm in was originally with company A, I changed to company B when I moved in. Company…
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Missing suppliers
Cheap Energy Club purports to list all suppliers but it does not. Togetherenergy.co.uk is not listed. I dare say there are a few more but this site makes it darned difficult to tell them of such omissions. In trying to tell them, I emailed their published email address for such contacts: energyclub@moneysavingexpert.com…
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Best company for high use electric
I'm another one on the current British Gas collective fix and my new options are looking scary :( WHAT YOU'RE CURRENTLY PAYING £115/month £1,381/year WHAT YOU'LL PAY AFTER YOUR FIXES END £182/month £2,187/year Gas usage: 7413 kWh per Year Elec usage: 11939 kWh per Year :eek: Gas usage low as only used for central heating -…
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Cashback Changes from MSE - Going to pay less
In case you all missed it, cashback paid by the MSE Cheap Energy Club WILL GO DOWN on the 1st September 2017 http://www.moneysavingexpert.com/team-blog/2017/08/22/changing-cashback-get-switching-energy-supplier/
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Ovo estimated usage gross overcharging
Ovo have told me that they had a "technical error" in their billing system last winter which resulted in much lower estimates for winter months when I did not give any readings. They told me that the fault will apply to "A small number of our customer ". They then made a huge correction in usage in June 2017 [Gas went from…
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Npower Court Case
Npower took me to court in 2015 for an amount which i didn't owe I found out in 2017 about it at which point debt collectors were sending me letters and had got a High court writ of control. I dont clearly owe the amount npower asked for which was around 5K inc interest and costs Npower sent me an offer to pay an amount of…
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Any news on smart meter inter-operability?
As readers of this site are probably aware, the smart meter fitted by your energy supplier will most likely become a dumb meter if you switch suppliers. The IT system (DCC) that is supposed to allow any supplier to read any meter has been repeatedly delayed while racking up huge costs. This quote is from an article from IT…
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ARD thresholds on gas switches
Just reading a thread this morning re the ARD thresholds - seem to be outrageously high to me eg at this time of the year I'm using ~ 9 hcuft per month - so the threshold is equivalent to 5 Summer month's use!!:eek: Even with a Winter switch its more than a month's worth. Is the figure set by an Industry body or the Govt.…
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Best tariff for electric car (EV) owners
After buying an electric car, I was so impressed that I bought a second one. I'd like to further improve on our household money-saving by switching to the best tariff to suit our 2-3 times a week battery charging. We usually charge the cars overnight, because convenience - not because we have economy-7 My question is,…
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Anyone with TogetherEnergy? - Any Good?
After end of BG October fix, looking at TogetherEnergy - they don't appear on comparison sites - anyone used them?
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Energy Club problem with online form.
When trying to change my tariff, the bit where I put my debit card account number only has space for 8 digits. Can't proceed without setting up the Direct Debit. Any advice anyone?
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British Gas Smart Meter
My British Gas Collective Fix tariff ends soon, it looks like I will be moving to a different supplier, will the British Gas smart meter be compatible?
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Anyone with Utilita, any good? also referral bonus
Hi looking into moving to Utilita, on their smart energy. Whats people thoughts on them? Also 1st person to PM me who are with them, can do the referral bonus where you get £20 free energy and I get £20 amazon voucher! /campaigns/refer-a-friend Thanks all!
