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Energy
Archives for October 2016
Discussion List
MSE News: Ofgem continues to investigate sales practices with inquiry into...
Ofgem has launched an investigation into supplier 'E' following concerns over the company's sales practices...Read the full story: 'Ofgem continues to investigate sales practices with inquiry into supplier 'E'' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
Gas Meter SO DEFECTIVE it couldnt be tested by Ofgem!
Hi everyone, I'm new to this site and case specifically to seek some advice if possible. After years of hesitation on my part (and paying unbelievable gas bills to Scottish/British Gas!) I eventually asked them to take the meter away to be tested by the independent test house appointed by Ofgem. The result was startling…
Switching to Npower - problems
Hi, I moved into my new property mid July this year and after searching for a new supplier I decided to switch from EDF to Npower. In August Npower sent me an online letter stating my electricity and gas were both being switched mid August. My gas in particular was due to switch on the 19th of August. I supplied an…
Ridiculous npower bill
Has anyone had experience of resolving a ridiculous bill from npower? We have lived in our 2 bed flat for 2yrs 1m . The energy rating is C. We are 2 working adults (out 7.30-5.30 weekdays and 12-5 Saturdays) and a toddler. We have electricity only. To date, we have paid npower a ridiculous £1670. We have just received…
Problems with 4 different energy prices sources for the same account
Hi, So this morning I sat down to check my energy bill and perhaps look at switching. The MSE Energy club says I could save £134 per year by switching to a fixed rate deal with British Gas. I like to check the numbers myself and this is where I ran into a probem. MSE Energy club GB Energy Premium Energy Saver (that is…
New Meters?
I have two electricity supplies coming into the farm, both of which have two meters as we have Economy 7 storage heaters. I wanted to switch suppliers from SSE but having got through approval process it seems Eon are unable to complete the switch as our meters are not suitable? I spoke to customer services for both…
Thermostat settings with Immersun
I have an immersun (an automatic power controller that diverts surplus power to my water heater via the immersion. I am just thinking about the thermostat settings on the hot water cylinder. The cylinder stat is set to 65 degree and the immersion stat to 70 degrees - are these settings sensible and does it make sense to…
Advice about changing supplier
Hi I have a question about what the right order to change my supplier as my situation is quite complex. I am currently on a pay as you go electricity meter with British gas but I have found the meter is still in the name of the last owner of the property. But I pay for the gas on a normal meter paying monthly by DD this is…
Comparing yourself with the 'average'
First Utility sent me a nice email summarising what I'd used/paid in the past 12 months. I saw a graph of my gas usage compared to 'the national average' and was rather concerned I seemed to be using twice as much as anyone else! Is this just because there are 5 of us in a draughty detached house, and the national average…
Cheap Energy Club Confused - Please could anybody help?
Hi everyone, This is just on the off-chance that anybody might be able to point me in the right direction. I signed up for the cheap energy club on 10th October and processed a British Gas "Dual Fuel" application (via the Cheap Energy Club website). However, British Gas have contacted me and it seems I've only been signed…
Existing energy customers barred from cheapest deals
Hi Thought this would be of interest: http://www.bbc.co.uk/news/business-37521168 Regards
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