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What's best? Condensing system boiler or condensing combination boiler?
Hi, I am looking to replace my trusty, but very inefficient, 25 year old boiler, but am not sure if I should replace it with: (i) a condensing system boiler (and keep my hot water tank, which is also hooked up to the electricity), or (ii) a condensing combination boiler (whereby I would remove the hot water tank). Does…
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New flat, new contract, newbie at dealing with gas/electricity, advice please!
Hi all, long-time reader but first post. Sorry if a similar question has been answered elsewhere on the site, but I'm pretty overwhelmed and having a tough time finding the information I'm needing! Myself and my flatmate have moved into a new flat, and for the first time I'm being left to deal with the gas/electricity.…
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Transferred to Spark Energy without my knowledge
Hi all, I'm currently renting a property which I'm about to move out of on the 1st December. My gas was provided by British Gas so I called them to find out what I needed to do with regards to closing the account/changing my address etc. BG advised me that my account was closed and that I had transferred it to a company…
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gas and electric direct debit
ok so iam changing supplier on the 30th of november so why am i paying my first direct debit bill on the 28th of november when i wont of used anything with them??? surely my first bill should be in december????
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British Gas - Annual Gas Statement confusion
I have a property where, for reasons I shall not go into here, we do not currently consume any gas, although it does still have a gas supply & meter. There is a gas appliance installed, but we just don't use it. The property is supplied by British Gas on their Standard tariff. It has been this way for many years and, if…
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Help n power bill arrived !
Please help , I received my bill from n power the bill is from 1st may 12th sept -12 so thats 4 months - summer months ! they are saying with the meter reading i gave it comes to £1366.63 and £367 . of this is gas meaning the remaining is £1000.00 on electric in four months at 309 units per day thats £250.00 amonth - i…
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Fake gas certificate???
In the 8 1/2 years i lives in my last home the my ex landlord only had the gas checked twice, once being because a new boiler was fitted. I have reported this to the HSE. I am taking her to court over a seperate issue. However in her evidence file that i recieved today she has put that we had reported her to the HSE in a…
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E'ON increasing my DD by 25%!!
Hello, E'ON have emailed me to say they are increasing my DD following an 'annual review' by them to £98 which is an increase of 25% from the current £78 My present balance is £34.12 which will be covered by my next payment of £78 due on 1st Dec, which is less than 2 weeks away. Had they billed me after my December payment…
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opinions please
hi posting this on behalf of my partner , as we both have our own accomodation but i basicaly reside at her address. She normally pays her electric and gas by dd 100 ppm for gas this includes a 17ppm payment for homecare. she also pays 90 ppm direct debit electric Any way to cut a long story short she has missed her last 2…
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Scottish Power - any advice?
Wonder if anyone can advise what I can do next. I left Scottish power in Sept (electricity & gas) - had my final bill for the gas in October and I was £115 in credit. Signed into my online account (which was suspended) - but there was a note that any refunds would be sent by cheque within around 2 weeks. However, I've…
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Help/Advice needed on NPower Tariff Switch
I decided to switch my tariff on npower in October from 'standard' to 'online Jan 2014' to lower my costs and direct debit. I was paying £165 per month for Dual Fuel. The 'Online' tariff estimate to switch to came out at £120 per month. When i switched in the middle of october the direct debit i expected the direct debit…
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Confusing Electricity Meter
So, our rented flat has its electricity meter inside a store cupboard in the communal area which we dont have the key for as the landlord uses it for storing their own things. When we moved in we were given a meter read and werent able to validate it. Now, finally have access to the cupboard today and seem to be having a…
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Interruption in Gas Supplies
British Gas have been weeks now digging up my road now laying new pipes, well they've started to connect all the houses and yesterday was my turn. Unfortunately they couldn't find the pipe and i was left with no gas all night. They're outside at the moment digging up the garden so hopefully i'll be able to eat tonight.…
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Very High Gas Bill
Hi, this is my first time here. I'm just very confused and angered over my final gas bill (we have moved now) it's a bill for the previous property. We're with EDF, and for 11 months we were billed... 24 Dec 2011 - 1st Nov 2012 £849.14 In the first couple of months of moving in, we did use the heating a bit more. But for…
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British gas bill - want to see if we're on the right track :)
Hi everyone, We have just received our first quarterly British gas bill, it is only for electricity. It was for £142. It's a small one bedroom flat, we are very good at turning off things when not using them etc and only have one of our storage heaters on. My mum said this is v. good and we can afford to use our washer…
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The Energy Labeling system
Hello All, I have written a brief piece on current boiler energy labels and how they are not actually of great benefit to consumers. I would love to hear some other people's thoughts on the issue! Following the recent enlightening episode of the BBC’s ‘This Week’ featuring Martin Lewis, I would like to understand other…
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Gas and Electricity Advice Needed!
Hello all! I am currently with Eon. They are asking me to change over to one of the new 'simpler' tariffs. 1) Should I pay by fixed Direct Debit or variable depending on the size of the bill. They only offer a 6% discount with fixed but I feel like I'm paying too much. I can't quite work it out but I'm sure my account is…
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Southern Electric gave me rebate by mistake... now they want it back
Hello all, some advice needed please... a brief synopsis I moved out of a property 7 months ago and gave a final meter reading. Some bright spark (;)) at SE decided this was too high, and amended the total I sent them on their system to something they thought was more appropriate. This triggered an automated rebate of…
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What does everyone else pay for a small flat?
I have been paying around 70 per month for all three -gas,electric and water. But now I am getting a large bill saying that has not been enough and they want to put it up to 90 per month. Thats 30quid per month each for gas elec and water. Surely that is very high, isnt it. We are only in a small flat just 2 of us. How…
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No Electric Bill???
I had my Electric card meter changed about 8 months ago by my supplier to a standard meter and asked if I could pay both my Gas and Electric (from the same supplier) by direct debit through my bank. Since then I have still been paying for my gas over the phone with my credit card. I have never received an Electric Bill???…
