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No boiler for 7-10 days...can I do anything?
Have just received a message on my answerphone from British gas who came out to look at my boiler yesterday. They told me yesterday they would order the part they needed and come back to fix it today. The message on my answerphone was that their supplier is out of stock for the part they require and it could take 7-10 days…
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Eon Energy fit monitor
Hi All have an energy fit monitor which constantly varies quite a lot on its own. I have noticed that when it does this that there is an 'electric 3' symbol showing. There is always an 'electric 1' symbol showing but i dont know why this one also shows up now and again. Nothing about it in the vague manual. Anyone know…
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EDF E7 standard to EDF E7 Energy Discount Plan v4
Looks cheaper from their letter and I suppose we'll have to move to it, but what will happen to it come the end of the price freeze on 1 March 2011 - will it be up by proportionally more than the standard E7. Can anyone see anything wrong with the calculations I did here, please? The other thing is whenever I use a price…
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Moved into new house. Disputed meter reading. Help!
Hi Just moved into a new house on Dec 13 and provided the existing dual fuel suppler (edf energy) of the meter reading on the day we moved in. Despite giving my name etc to register with them, I received today a bill at the property addressed to the occupier for a bill for 1 days usage covering the day we moved in to the…
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270 units of electricity in 2 days?!
Hi, My parents have just moved into a new house and apparently they've used 8000 units of electricity in the last quarter! They checked the meter on Sunday and then again today and they've used just over 270 units in the last 2 days. Is this even possible?! It's just the 2 of them living there and while they have the usual…
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british gas electricity direct debit increase 70%
Hi, I have both gas and elec w British Gas for a double bedroom flat since Nov 2009 with a paper free billing and a monthly debit of £29 for elec and £30 for gas. They just raised this from end of Jan onwards to become £49 for elec and £33 for gas. I've logged in and saw my elec account has a credit of £50. Last payment in…
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E.On ignoring intermediate meter readings!
Like a lot of peeps, my Fixonline 3 finished on 2nd Dec, I was defaulted back to Energyonline until 12th Dec then signed up for SaveOnline 4 from 12 Dec Anticipating this, I used the website to give E.On readings on 28th Nov and 12 Dec, and really cut back on use while on the expensive Energyonline tariff for 10 days. My…
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EDF Automated calls - wrong number!
I keep getting automated calls from EDF "please contact us" - the silly thing is that the "customer" they are looking for is not me! It seems to happen every three months - this is really annoying and I even told the customer representative last time that they have the wrong number but it doesn't seem to stop.. Didn't one…
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Changing from Heatwise
My partners house was built in 1995 - she moved into it from new. It has always had gas central heating and gas heated water. It has never had storage heaters. It had a Heatwise meter fitted when it was built. As far as I can ascertain this was totally the wrong meter for the house. Why? Haven't a clue. She is with E-on…
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Carbon Monoxide Poisoning due to neglegence!
Mysel and my partner own our own home and have a 15 month old daughter. Before christmas our heating stopped working, we got a British Gas engineer out on 21st December and was told that the pipes had frozen up, he checked the boiler (back boiler) and told us that it was unsafe and he condemmed it. He told us that they…
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Scottish Power
Can they do this? My elderly mother has been with Scottish Power for nearly 2 years. They have now moved her to Online Energy Saver 7 until 30/11/11. They have said "Just so you know, if you choose to leave before this offer ends, we may have to charge a cancellation fee of £30." We have until 17/01/11 to decide whether to…
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Drop in gas pressure/slight gas leak
Does anybody know the permissible drop in gas pressure before a cooker has to be dis-connected? I had a gas test carried out a few months ago. The test passed. I was informed there was a half MB drop in gas pressure but this is permissible. (Corgi registered gas engineer). Another test was carried out recently. Again there…
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What are Scottish Power playing at? Help please
Please help me make sense of this recent bill and proposed increase from Scottish Power. 3 bed upstairs flat -shared tenancy so TV in every room (generally left on standby - I know it uses money!!).The flat has double glazing and recent loft insulation. Gas Hob, gas central heating and brand new boiler (12 months old),…
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Economy 7 - can you still get it?
Hi, Couldn't find a thread on this already - but just wondered if Economy 7 is worth it and if it is, can you still get Economy 7? Many thanks
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Not sure about switching to Eon?
Am currently with SP, have until 17.1.11 to notify them if I do not wish to go onto the Energy saver7. Looking on all the price comparism sites they are all showing Eon as the cheapest with savings over £300. One states the prices will be 6 per cent lower than their standard charges until 1.12.11. My dilemma is that they…
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Eon meter reader
Has anyone else had a problem with the standard of EON meter readers? I had one call today to read my meter. Fair enough. But I saw him walking down our road, and when he reached our driveway he took a drag from a cigarette, flicked the butt onto the verge, then spat on the pavement. The result was that when he came into…
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No Hot Water or Heating - Help!
Guys, I had a problem earlier this week whereby the boiler pressure was dropping below 1 bar. After some investigation, I learned that there were a couple of rads leaking. I managed to resolve these leaks by using some thread seal tape. Once sealed, the boil was refired and everything came back on. The hot water was…
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How to change from meter?
Hi there, My mum owns a house and rents it out, but her current tenant is moving out. I am moving in for a couple of years before moving on again. The current tenant has one of those meters with the card or key to top up the electricity. Which, I understand, is ridiculously expensive? I wanted to get away from the meter…
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Npower SoLine 21
SoLine 20 has now been replaced with SoLine 21, and they have whacked up the prices, so I guess they won`t be topping any of the switching sites now! :rotfl:
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Moved from Atlantic Energy Final Bill ... owe £500 con
what a con..... looking for £300 gas and £200 electricity .... lucky i have the money to pay them..... back in september received notification that need to increase direct debit from £45 to £77 in gas and from £50 to £70 in electricity however i did not allow them as i knew i would leave soon ... these companies retain…
