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(gas) your meter is now due to be exchanged
letter arrived from british gas this morning with the words "your meter is now due to be exchanged" appointment is down for 11 may is there anything i should be aware of (taking current readings, meter numbers etc) and should do in preparation (move tv and video unit completely out of the way of the cupboard where meter…
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Quick Fix or Buy new?!
Hi All My hot water has packed up - basically every time I used to turn on the hot tap there would be hot water and now its freezing cold - so I called out a freind who is a gas man and he said that there is a piece in my boiler that has worn away - cant remember what its called but basically this piece usually clicks into…
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Electric bills sky high
Hi, ive lived in a 2bedroom apartment in city centre since september. The readings have always been in the 37000 range and 17000 range. But they have been around 170 every 3 months i assume. However there was a bill for 431 for one month (Feb) apparently which my supplier claim they took the reading. I do not believe this…
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What is the average cost per KWH of electricity???
Im currently with BT as they were standard when i moved into my flat,but when i looked they charging me 23p per 1st 105KWHs, then 10.8p per next KWH. (This is for a studio flat in Surrey) Ive gone on Uswitch and they say the cheapest would be Npower, charging me £57 annual charge, and 9p per KWH. While they say that i…
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Do I have any legal standing?
Hello, I am about at the end of my tether here! I cleared off my balance at the end of last year as I was not prepared to pay the increased monthly charges that I was being asked for to cover my arrears. I wont go into figures as I dont want to bore anyone but at the time I paid it off I was informed that my account…
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Meter has stopped working
Hi all, I got a bill today from Eon, which says they've read my meter recently and I owe them zero for the quarter. A bit confused, I went to check my meter and it's still saying the same figures it did when I read it in January having got an estimated bill. Obviously my meter as stopped working, so I'll be phoning them in…
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Scottish Hydro area for Dual Fuel
Who has everyone found here in the North of Scotland to to be their cheapest? It's so confusing going on all these comparison sites! I'm with Spark just now. Try to stay away from the big 6 as the rates sometimes seem good but then there is standing charges, tie-ins, no generous discounts. I'm thinking about Ebico or maybe…
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MPs call for energy price cuts
This thread is to discuss the following news story: MPs call for energy price cuts
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new house owner question
Hi, This is probably a silly question. We are in the process of moving into a new house, our first owned house. We have taken meter reading for gas and electricity, but we cannot find any details anywhere of who is the current supplier. All the services are connected, do we just ring around the companies and find out who…
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Scottish Power - You want how much per month by DD?
I have recently looked at switching our supply as all the comparison sites show we should save money, plus with cashback from Quidco it is definitely worthwhile. I have decided to go to 2 suppliers this time as it appears cheaper - Scottish Power for electric, British Gas for gas. This is supposed to save me over £100 per…
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Do I need to end a contract first before switching?
I want to change electricity suppliers because I don't think I'm on the best deal at present. I've just had an estimated bill for a very small time period (which is in itself well over a month ago) so clearly, my actual eletricity reading is much higher. I don't know what to do first. Should I just pay the small bill, then…
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can i claim compensation?
we bought a house december 07 which had pre payment meters installed. Switched the gas to british gas and in early 08 they put a credit meter in. However the electric was not so easy! applied to switch the electric to british gas and recieved a letter saying it would switch march 08. this never happened and after much…
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British Gas Price Promise June 2010
Hello all. First post so please be gentle. I'm a British Gas dual fuel customer and have been on their Price Protection April 2009 tariff for the last three years. I, along with a great number of other customers I suspect, have just received a letter from British Gas telling me that I'm to be moved on to something called…
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Economy 7
Hi to everyone! Last week i had my quartely bill from EON for £230.35 (1 bed flat all electric) Economy 7 Daytime primary units used 222 at 31p Daytime secondary units used 810 at 14.43p Night units used 852 at 4.75p ( last 2 months of this bill i have been unemployed ) I spoke to someone from EON regarding this and was…
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A scam by Atlantic Elec&Gas?
A month ago I received a demand from Atlantic for £58 for unpaid electricity bill, dating back to when I closed my account with them 18months ago. I was told that my new supplier (NPower) had written to them and supplied new meter readings for the changeover time. I called Npower who said that the meter readings were the…
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How do I switch Tariffs?
I am with Npower for gas and electric I am on their standard tariff although after speaking to people on here thought that the sign online 15 tariff would be cheaper for us when I rang Npower they said I couldnt go straight onto that tariff? Can I now switch tariffs?
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Confused about my usage
Hello For the last year I have been paying £49 a month for Electricity and £66 a month for Gas. However last month I got a letter saying my bills needed to increase as my payments did not cover my usage, my Gas is now £117 a month and my Electric is still £66 but apparently I have a £202 deficit owing and so unless I pay…
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What happens if I switch within same company?
I'm looking to change my gas & elec tariff. Im currently on Npower standard dual fuel. When I enter my details in moneysupermarket Npower Web15 paperless billing or e-on Fixonline come out the best and pretty much the same price. I currently have £30 credit on my elec account and £200 debit on my gas account. What would…
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Take comfort:utility cos are as bad over the Pond
I received this tale from a friend. It may be comfort to those who have had troble with accounting departments, and raise a wry smile! Can you believe this!!!!Great Story!..... & true This is a true story with an excellent outcome. On Thursday, 24th January 2002, Derek Guille broadcast this story on his afternoon program…
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Gas bill seems high for our usage
Hi everyone, According to our meter, we've used 2748 kwh in 109 days. We don't have a personal reading from when we moved in(December), but the gas bill has a reading they say was taken on the 8th of Jan. Anyway, that sounds like an awful lot to us, because we use sooooo little energy. We NEVER have the heating on, even in…
