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Can Anyone From NPower Acknowledge my existence???
I've been having an issue with nPower that started about a year ago when I attempted to switch away to another supplier. I like to pay by direct debit and have not had any problems paying. The transfer with the gas account went smoothly, no problems and was happy. The Electricity was a different story: NPower credited my…
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Can Anyone From NPower Acknowledge my existence???
I've been having an issue with nPower that started about a year ago when I attempted to switch away to another supplier. I like to pay by direct debit and have not had any problems paying. The transfer with the gas account went smoothly, no problems and was happy. The Electricity was a different story: NPower credited my…
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British gas charged me £640 reconnection charge - is there anything i can do?
I don't know if anyone might know/ can help - but i'm desperate. Short story: tenant moved in, did not pay rent, i evicted him. Have now got house back [took 9 months!] did safety tests, electrician told me meter been tampered with and needed to get central networks out. They then sent British gas, meter was disconnected…
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Question...none of the help lines & Scottish power have been able to answer so far
Question.... To convert the GAS METER Reading into kwh for the bill uses an equation and a Calorific Value and a Volume correction figuar.... are these figuars the same for every supplier of gas? Is it a dictated ammount or is there a veriance between the amounts depending on who you deal with...? Scottish Power's Answer…
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Overcharging from estimated readings
I was checking my gas and electric bill from British Gas and part way between actual meter readings they had a change in tariff and so estimated my meter reading at that date. I wondered how they made the estimate and so I checked it for myself. I took the actual meter readings and worked out an average use per day over…
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Should I leave Economy 7?
I have been on economy 7 ever since moving into my property over 4 years ago but have recently thought whether I would be better off changing onto a standard day rate. Im with E.ON Energy Saver E7 and wondering what is the best way to work out my percentage of electricity usage overnight? Can anyone offer any advice? Thank…
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elecy key meter
Dose anyone know if my new BG elecy key meter charges me for what i use or just run down at a fixed rate every hour as there is NO way im using this much juice???????
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Southern Electric keymeter(pre-payment)
Can anyone offer and advice (in particular S/E customers) Just in the last 2 weeks noticed our usuage has gotten out of control (Over £80 in the last 8 days!!) 2 Bed house (all electric) E7 and storage heaters, only 2 heaters are ever switched on. Wanted to know if these costs are deemed normal, or could someone perhaps be…
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New home owner needs help with Gas Central heating
Hi Me and my girlfriend have just moved into our first home and 6 weeks later got a massive gas bill. It was £150 but after i gave them the correct meter reading this dropped to £97 and i still need to call back this Wednesday to give them another reading as i still think this is wrong. I dont think the builders put down…
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How to read electricity meter
Hello, I am trying to read my electricity meter that I have at my flat. All meters arae kept in the same storage cupboard and they are marked via serial numbers. Anyway, I have found my meter. I'm on an E7 tariff and it has one large button that changes the LCD display to "Rate 1" and "Rate 4". How do I know which is the…
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Scottish Power - Prepayment meter puzzle
Hi I wonder whether anyone can help. I have been on prepayment meters for both gas and electricity for a few years now and until recently they were both with Scottish Power. I changed providers back to British Gas as of 1 November as I was persuaded that the overall cost would be cheaper ... hmmm, that's another sorry…
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Gasman not turned up twice!!!
A friend had a letter from united utilities recenlty that they needed to change her gas meter and to call them to organise an appoitment which she did. Booked appointment for between 12 & 2 on Wednesday 11th December and as instructed turned off all gas appliances an hour before he was due to arrive. (She is a childminder…
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What would it cost to use this Convector Heater?
Hi! Could anyone give me a rough idea how much it would cost per hour to use this model Convector Heater, it's a GLEN 2578 3kw. I'm currently with Southern Electric on the Basic Domestic Plan. Thanks in advance for any advice, D#
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first home, need advice on starting out please
Hi My daughter is getting her first flat and would like to know who the best supplier would be, gas and electric I can see advice for switching, but not for starting new cheers
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Turning Up Heat On Energy Firms
The calling for a windfall tax on energy companies isn't going away:…
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Radiator Valves?
On some of my radiators I've got radiator valves. I've never understood what there for (they were already on the rads when we moved into the house). Could some kind person explain the way they should be used properly? Thanks
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Gas Bill Advice Please
Hello Can anyone help/advise how to find out if our Gas Bill is wrong. Supplier = npower Meter = Metric Meter Number is correct on Bill. Readings = 117 - 1293 from 30-08-08 to 04-12-08 1176 cubic meters = 13396 kWh First 1229 @ 7.496p Next 12167 @ 2.488p Moved into rented property on 01 September 2008 Phoned npower on 01…
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scotish power standing charge or not
when i signed up to scottish power fixed 2009 it was no standing charge on closer examination of my bill i have been charged the standing charge . my question is am i paying more this way and should i phone them to rectify?
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Pretty narked with E.ON right now
Back in July I thought to register for E.ON's online account management area, so I could submit my own meter readings and the like. I've been on their Dual Fuel tariff for a couple of years, without any problems. I live alone, in a small 2-bed house, and tend to squirrel myself away in one room with a halogen heater…
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Energylynx/npower possible scam
Hello all I received a call from my current supplier of gas and electric on friday, asking why I was leaving and explained that I had received a call from energylynx who informed me the best deal for me was npower which could save me £200+ a year. The young man I spoke to from scottish hydro electric told me they are…
