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Buyer in Hong Kong - provided UK shipping address
I've just sold a number of items of audio equipment on eBay. I'm a bit of a novice and marked the cost of shipping to the UK only thinking that that would mean no bids from outside the UK. I was unaware of eBay's Global shipping programme at the time. One item was purchased by a buyer in Hong Kong who has a very limited…
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Final Value Fees not returned when item refunded
Having never been in a position to complain about eBay so far (and it's been a while) I now find that I have to and interested if people beleive that "it's self explanatory that the final value fees will only be credited if the request is not escalated" (eBay words) when the referred documentation from eBay (to which they…
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Can you see an ebay seller requirements
Is there a way to see an ebay sellers requirements as I bid on something and I get a message like this. Buyer Requirements This seller has set buyer requirements for this item and only sells to buyers who meet those requirements. The only thing I can think why I couldn't bid is because I've opened a new ebay account…
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Amazon return problems
Purchased a double bed set from an amazon marketplace seller. Item arrived and a king size had been sent. I contacted seller who has been less than helpful at first telling me if I want to keep it that's fine then when I explained I had no need for a king size set I was offered a 25% discount to keep it. I explained I…
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Non payer - doubting myself
Background- someone made a decent offer on one of my business BINs which I immediately accepted. I sent an invoice about an hour later, and on day 3 sent the invoice again just asking buyer to let me know if they needed any further assistance with payment. Day 4 I opened an NPB. Today with just a couple of hours to go…
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Partial refund - Ebay or Paypal resolutions or both?
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EBAY seller to buyer - advice
I need some advice. I sent a item to a buyer they emailed saying item is damaged. Sent a grainy photo. It doesn't look like my actual item, though same item naturally The buyer hasn't opened a case. Instead wants to do most thing off Ebay. IE the return. The buyer says could I email a return label. The address of the buyer…
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EBAY - APP (another update screw up)?
On the Ebay app, not sure if others have this issue. It's something I noticed I can't do via the app, but can do via my PC usual ebay module. If I have multi listing of more then one item. On the app I used to be able to amend or end the listing via the app. Now all those buttons been removed once 1 item sells. I sometimes…
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eBay business
Firstly, I apologise if I have posted this somewhere that it shouldn't be, feel free to move if necessary or tell me off! I need some advice please and would like it in plain, simple terms. I currently work full time and I want to also do a little working from home in order to boost my income. Nothing too complicated, just…
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Home address alternative for business sellers?
Hi all, I sell on Ebay as a small business seller, but since I have no separate premises from my home, this means I have to put my home address on my listings, which makes me very uncomfortable. In particular, I'm worried that people will see "oh this guy has a some expensive electronics in his house - maybe we'll pay him…
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Fedex Customs Charge
Hi all. I need help/advice on sorting this issue... Last year, I ordered goods (t-shirts) for collection at Star Wars Celebration at London ExCel Centre in July, from US company ReedPop. After the event, I discovered they'd given me the wrong sized t-shirts :-S What can I say, it was an exciting day. Fast forward 5 months,…
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Pending eBay payment on Paypal.
Can anyone help please? My paypal account is currently showing a pending e-cheque payment to eBay for seller fees. I've not been invoiced by eBay since November as i've not been selling on there, so I'm very confused as to what its for! The email address is support@ebay.uk Is that a legitimate email address?
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Is this legal?
Looking for an item on Ebay and Amazon, Priced within a few £ of each other and Amazon have a next day delivery (prime) for £1 or so more than the Ebay price which is 3 day delivery. Checking to make sure the goods are as their specs, been caught out before with an item not being within the claimed spec. Imagine you need a…
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Gift Vouchers and Money selling for more than its worth?
Was just looking on eBay for some vouchers at the likes of Topman etc. However a lot of them are selling for pretty much there retail if not more than retail value which is a little bizzare. The most bizzare thing is when on the suggested search 'travel money' came up, so i had a look out of curiosity and there were 5 euro…
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Do eBay switch people off?
As above I feel like something is going on. For the past few months I have had between 6-8 items on and sold at least 1 a week. (Private seller). Suddenly (for past 3 weeks) I haven't even have any watchers. I always have a few watchers. I think it is really odd that everything has suddenly stopped.
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Royal Mail SD. Tracking confusion.
could someone offer any advice of what's happening here? quite a high priced item and I don't want to rock the boat by contacting buyer if no need. item should have arrived 14th, no contact from buyer. I am confused by the "collected" bit in the middle but then further entries. thank you.
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Sold something to someone famous
Sold an item on eBay and it's gone to a TV personality ( yes it is definitely them) but I'm not saying who In the past I have sold to a tv script writer and sent a Coronation programme to Buckingham Palace . I also sold to a Right Honorable who was in the Times rich list. Anyone else sold to anyone famous ?
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Royal Mail Click & Drop- Ebay
I wondered if anyone used the above service from Royal Mail with Ebay. I have my Ebay account connected and can download orders to Click and Drop. However I still have to manually mark them as dispatched when I print out postage labels. I thought it was suppose to automatically mark them as dispatched. I have checked all…
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RM delivery confirmation with ebay postage
I knew that RM had started giving delivery confirmation for postage bought online, but thought it only worked from that purchased through their website. I print mine through ebay as I have never managed to get my ebay account linked to RM. As of this week, all of my ebay postage has automatically added a tracking number to…
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Item Arrived with stain but stain not in photos
I ordered an item of clothing from eBay which has arrived this morning. There's a huge dark stain on it. I've just checked the photos on the listing however and the stain is definitely NOT there, suggesting it happened somewhere between the seller photographing it and shipping it. The packaging was not damaged (polybag) so…
