We’d like to remind Forumites to please avoid political debate on the Forum.
📨
Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Consumer rights
Archives for November 2019
Discussion List
Charging a delivery company for incurred costs (parcel2go)
Hi Folks. Bare with me this may be a long one, I'll try to summarise quickly! I'm a lighting specialist based in the UK, we have our own lighting brand. We made some bespoke lighting for a South African film company and sent it via Parcel2go. We paid for an express delivery guaranteed to arrive by the 2nd Oct. Collection…
Is this legal?
Could a restaurant sell a 'vegan style' carrot salad wih the carrot replaced with smoked salmon? They're both an orange colour after all. Reason I ask is that over the past week or so I've been subjected to vegan 'meatballs vegan 'cheese' etc. It would appear to be that vegans believe that sticking 'vegan' in front of of…
Currys - Problem with printer cashback offer?
I've recently purchased a HP printer from Curry's. I ordered the printer on an one of their iPad's through their website (I could have done this at home, but I was there, and would probably forget when I got home) with a sales assistant in store. When I got home, I realised I didn't receive any emails about it. So, a few…
Energy Firm passed my data on
Not sure where to post this. So, I get a call from a debt collection agency demanding payment for overdue bill. First I thought it was a scam but then found company had passed my phone number incorrectly to debt agency. I complained to company and they said go to Ombudsman and issued a deadlock letter. I went to Ombudsman…
Won a court judgement, what next?
Sorry if this is the wrong forum, long story short-I had some work done by a company, who refused to make right their mistake. I followed all the advice given by the CAB and won the full amount I claimed for. The date has now past for the payment, what is the best option for me to take to recover this money? From what I've…
Online seller refusing to sell item at advertised price
My wife ordered a number of items online from a local music store including a used guitar, and associated new items to accompany it as a Christmas gift for my son. The order was placed and the items bought on an interest free credit deal over 9 months with A 10% deposit paid. The items was purchased on Wednesday evening…
Refund on custom order that hasn't arrived on time?
Hello I'm hoping someone can advise me on what my rights are. I ordered a custom made dress on the 1st of October for an event tonight (£200). The company knew the date of the event, accepted the order and were really helpful at this point, and the estimated delivery was for the 29th of October. They emailed me to say my…
Inaccurate photo on website
Hi, [FONT="]I bought some electrical goods online from a specialist socket centre. One item, a bathroom shaver socket, had the wrong photograph. I only realised this mistake when it arrived. I wanted silver - this was black. The photo was clearly of a silver socket. When I asked for a replacement, the company refused…
Debtor wants ccj set aside?
Hi, will try to condense as much as I can as it’s a long story! Took a course in February, was supposed to be 3 days and get a kit with it but was only given 2 dates and partial kit. Course was advertised as Habia endorsed but found out later it wasn’t. Spoke to Trading Standards, Advertising Standards and Habia and all…
Confirm your email address to Create Threads and Reply
Is this how you want to be seen?
We see you are using a default avatar. It takes only a few seconds to pick a picture.
